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About the Role
Join Van Cleef & Arpels, a High Jewelry Maison with a strong heritage, celebrating exceptional craftsmanship, creativity, and excellence. We are looking for passionate leaders who inspire teams, drive business performance, and contribute to delivering an exceptional client experience while preserving the values and savoir-faire of the Maison.
Responsibilities
- Drive sustainable sales growth and achieve business objectives across your boutique portfolio.
- Coach, develop, and inspire Boutique Managers to build engaged and high-performing teams.
- Define and implement strategic action plans to optimize sales performance and operational efficiency.
- Champion exceptional client experiences while strengthening client acquisition, loyalty, and long-term relationships with VIP and High Jewelry clientele.
- Ensure compliance with Maison standards, visual merchandising guidelines, and operational excellence across all boutiques.
- Manage boutique performance through KPI analysis, business insights, and market trends to identify opportunities for continuous improvement.
- Collaborate with cross-functional teams to support commercial initiatives and contribute to the long-term success of the Maison.
Requirements
- Significant experience in luxury retail, including managing multiple boutiques or retail locations.
- Passionate about leading people and developing high-performing teams.
- Commercially driven leader with strong business acumen and the ability to translate business insights into strategic action.
- Thrive in a client-centric environment and naturally build meaningful relationships with clients, colleagues, and stakeholders.
- Recognized for leadership and communication skills, inspiring others through coaching, collaboration, and accountability.
- Adaptable and solution-oriented, enjoying work in a fast-paced, multicultural environment while maintaining the highest standards of excellence.
Skills
- Leadership
- Communication
- Coaching
- Collaboration
- Accountability
- Adaptability
- Solution-oriented
- Business Acumen
- Client Relationship Management
- Team Development
- Sales Growth
- Operational Efficiency
- KPI Analysis
- Visual Merchandising
Location
- UAE
Work Type
- Full-time
Experience Level
- Management
- Senior
Benefits
- Learning and development opportunities
- Internal mobility encouragement
- Support for long-term career growth within the Maison and Richemont Group
About the Company
- A High Jewelry Maison with a strong heritage.
- Promotes exceptional know-how in an enchanting and creative environment.
- Believes that diversity and inclusion, when fully embraced and empowered, lead to creativity, knowledge, and excellence.
- Celebrates exceptional craftsmanship, creativity, and excellence.
- Welcomes individuals from diverse backgrounds.
- Believes that collaboration, inclusion, and curiosity are key to shaping the future of the Maison.
Equal Opportunity
- Proud to hire talents from many different backgrounds and experiences.
- Believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
- Welcome individuals from diverse backgrounds and believe that collaboration, inclusion and curiosity are key to shaping the future of our Maison.