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About the Role
Reporting to the Commercial Director, the High-End Manager role is a strategic position responsible for defining, driving, and executing the High-End (HE) strategy across Oceania to achieve business targets. The goal is to significantly grow the HE business, elevate brand presence, and cultivate enduring relationships with an exclusive clientele.
Responsibilities
- Formulate and implement the High-End business strategy, driving innovation, market share, and financial performance.
- Act as a brand ambassador, building and nurturing enduring relationships with VIP clients through bespoke experiences and strategic development initiatives.
- Partner with boutique leadership to build and empower a world-class High-End talent pool, fostering a culture of excellence and continuous development.
- Define and execute a calendar of high-profile events and private viewings, ensuring unparalleled client engagement and brand prestige.
- Oversee optimal stock management and deliver superior after-sales service, guaranteeing seamless operations and reinforcing client loyalty.
Requirements
- A deep understanding of the luxury sector's unique challenges and opportunities, with the ability to translate complex business needs into innovative solutions.
- Exceptional communication, interpersonal, and problem-solving skills, enabling effective collaboration with technical teams, business stakeholders, and executive leadership.
- A results-driven mindset, coupled with strong business acumen and analytical prowess, to architect and drive high-impact strategies that deliver strong High-End performance.
- Confidence and credibility in engaging with senior executives, Maison leadership, and diverse stakeholders.
- High emotional intelligence and strong interpersonal skills, fostering collaborative relationships and building consensus across our organization.
- Being highly organized, detail-oriented, and adept at managing multiple priorities in a dynamic, fast-paced innovation environment.
- Proficiency with modern productivity and collaboration tools.
Benefits
- A great opportunity to be a part of a dynamic and diverse team
- The chance to work collaboratively with an array of creative and strategic minds, both locally and globally
- We offer a plethora of opportunities within Cartier and the wider Richemont Group to help you develop and take your career to the next level.
About the Company
- Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.
- Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
- At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.