Retail Sales Associate - London Flagship Store (Full Time 40 Hours) at PUMA | GB | Rezi

Retail Sales Associate - London Flagship Store (Full Time 40 Hours) at PUMA

Retail Sales Associate - London Flagship Store (Full Time 40 Hours)

PUMA · GB

1 weeks ago

Retail Sales Associate - London Flagship Store (Full Time 40 Hours)

PUMA · GB

11 days ago
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About the Role

PUMA is seeking driven individuals who embody SPEED & SPIRIT to join their team. This role focuses on achieving sales targets, ensuring excellent customer experiences, and overseeing store operations.

Responsibilities

  • Drive and achieve sales, KPIs, and profitability goals.
  • Ensure high standards of customer service and engagement on the sales floor.
  • Oversee daily store operations, including opening and closing procedures.
  • Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance.
  • Arrange and display goods according to the company's international rules.
  • Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
  • Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
  • Maintain store presentation and visual merchandising standards.
  • Prepare and analyze sales reports, and provide insights to improve performance.
  • Ensure compliance with company policies, procedures, and legal requirements.
  • Foster effective communication within the team and with other departments.

Requirements

  • Achieving or exceeding sales, KPIs, and profitability goals.
  • Understanding the purposes, properties, quality, care rules, and prices of the products being sold.
  • Offering substitute, new, and related products to customers.
  • Providing high standards of customer service and engagement on the sales floor.
  • Assisting customers in choosing products, and resolving conflict situations.
  • Fostering effective communication within the team and with other departments.
  • Problem-Solving & Strong analytical skills.
  • Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
  • Adhering to safety regulations, hygiene standards, and company policies.
  • Ability to work independently and efficient and be able to manage own emotions and challenges.

Skills

  • Sales Management
  • Customer Service
  • Communication Skills
  • Problem-Solving
  • Analytical skills
  • Retail software proficiency
  • POS systems proficiency
  • Self-leadership

About the Company

  • PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers.
  • The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Equal Opportunity

  • PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.
  • Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
  • At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.
  • To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions.
  • Every decision is made by real people -with real judgment and accountability.
  • We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews.
  • These functions have no influence on decisions in the application process.
  • We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.
  • Because at PUMA, whoever wants to play, can play.