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About the Role
Team Members will play a crucial role in delivering exceptional Guest service and ensuring the overall success of our restaurant. Their primary goal is to create a memorable dining experience for our Guests.
Responsibilities
- Greet guests warmly, assist with orders, and provide recommendations.
- Suggest additional menu items to enhance their dining experience.
- Chop, slice, and dice ingredients, ensuring high quality.
- Prepare and assemble food following standardized recipes.
- Grill, wok, or prepare various menu items according to established recipes.
- Ensure prompt, quality preparation and presentation of orders.
- Adhere to food safety guidelines and health regulations.
- Perform routine cleaning tasks and report safety concerns.
- Accurately handle cash and electronic payments, maintain the cash register, and reconcile cash drawers.
- Communicate effectively with staff to ensure smooth operations and a quality guest experience.
- Maintain a clean, organized work area, regularly cleaning kitchen equipment and utensils.
Requirements
- Excellent customer service skills.
- Food service experience is a plus but not required.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Strong interpersonal skills and a friendly, customer-focused attitude.
- Attention to detail and commitment to maintaining high-quality standards.
- Basic math skills for cash handling.
- Willingness to learn and adapt to changing tasks and priorities.
- Must be able to stand and walk for periods of four to ten hours in length each shift.
- Ability to communicate in Spanish and English is a plus.
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift.
- Ability to learn proper sanitation practices and safety procedures.
- Must possess a current Food Handler’s Card where applicable.
- Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen.
- Ability to wash dishes, sweep/mop floors, clean and maintain equipment, sanitize utensils, and maintain all areas of the restaurant.
- Flexibility to work evenings, weekends, and holidays as needed.
Skills
- Customer service
- Food preparation
- Food safety
- Cash handling
- Team collaboration
- Cleanliness
- Organization
- Spanish
- English
Work Type
- full-time
- part-time
Salary/Compensations
- $17.00 - $22.00 / hour + tips
Benefits
- Competitive pay
- Flexible scheduling
- Paid on the job training
- Opportunities for advancement – we promote from within
- Discounted meals
- Employee referral program
- Exclusive team member discounts
- Closed on Thanksgiving and Christmas at most locations
- 401(k) retirement plan (based on hours worked)
- Medical, dental and vision insurance (based on hours worked)
- Paid sick leave (in qualifying jurisdictions)
About the Company
- Pagoda Asian Grill by P.F. Chang’s is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine.
- Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition.
- We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment.
- We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.