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About the Role
Our team is at the forefront of transforming how users interact with their Salesforce data through a deeply-integrated experience in Slack. We work at the intersection of enterprise-scale infrastructure, real-time messaging, and intuitive user experiences. We're building the next generation of communication and collaboration features, connecting users to the information and conversations that matter most—right where they work. We're looking for a senior engineer to bridge the gap between product vision and technical reality, shipping features that work at enterprise scale.
Responsibilities
- Debug complex issues spanning distributed systems.
- Develop performant APIs that ensure reliable data synchronization between platforms.
- Build software solutions designed for enterprise environments with strict requirements for security, performance, and scalability.
- Take complete ownership of code quality through comprehensive testing and code reviews.
- Participate in on-call rotations to maintain high availability.
- Collaborate closely with Product Managers, Architects, UX designers, and engineering teams across both Salesforce and Slack organizations.
- Conduct technical research.
- Present technical proposals to stakeholders.
- Facilitate architecture discussions.
- Work closely with Product Managers to translate business requirements into scalable technical solutions.
- Advocate for engineering best practices while balancing competing priorities and timelines.
- Coordinate cross-functional efforts to deliver features on schedule.
- Break down complex projects into manageable milestones.
- Identify potential risks early.
- Maintain clear communication channels with all stakeholders.
- Ensure code quality through comprehensive testing strategies.
- Coordinate deployments across distributed systems.
Requirements
- Experience partnering with other engineers, leading technical designs, or driving engineering initiatives across teams.
- 5+ years of professional experience in backend or full-stack software development, with a track record of delivering high-impact projects.
- Demonstrated expertise in debugging complex systems across the full stack and troubleshooting difficult production issues.
- Background in Enterprise Software Development, understanding security, performance optimization, and compliance requirements.
- Experience building and operating distributed systems at scale, understanding challenges like eventual consistency, fault tolerance, and high availability.
- Proven ability to design and implement RESTful APIs and real-time communication patterns (webhooks, websockets, event-driven architectures).
- Skilled at incorporating AI tools into daily workflows (coding, debugging, documentation) as productivity multipliers while retaining strong independent problem-solving skills and technical judgment.
- Strong experience writing and maintaining production Java code, with deep understanding of JVM-based systems.
- Hands-on experience with Salesforce development (Apex, Lightning Web Components, Salesforce APIs) or deep familiarity with the Salesforce ecosystem.
- Experience building Slack apps, working with Slack APIs, or understanding Slack's real-time messaging architecture.
- Experience building well-monitored, supportable applications that are instrumented to track user engagement and help developers quickly diagnose production issues.
- A background working with complex product integrations or connecting disparate systems.
- Solid experience with TypeScript, JavaScript and modern frontend frameworks, particularly Lightning Web Components (LWC) or similar component-based architectures (React, Vue, etc.).
- Experience building real-time messaging, notification, or event-driven systems.
- Hands-on experience working with generative AI APIs (OpenAI, Anthropic, etc.) or Salesforce Einstein AI, including implementing AI features with appropriate guardrails and monitoring.
- Experience with Hack (PHP-based language developed by Meta/Facebook) or similar typed languages in high-performance web environments.
Skills
- Distributed systems
- API design
- RESTful APIs
- Real-time communication patterns
- Webhooks
- Websockets
- Event-driven architectures
- AI tools
- Java
- JVM-based systems
- Salesforce development
- Apex
- Lightning Web Components
- Salesforce APIs
- Slack apps
- Slack APIs
- Slack's real-time messaging architecture
- Observability
- TypeScript
- JavaScript
- Modern frontend frameworks
- React
- Vue
- Real-time messaging
- Notification systems
- Generative AI APIs
- OpenAI
- Anthropic
- Salesforce Einstein AI
- Hack language
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
- 5+ years
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- Here, ambition meets action.
- Tech meets trust.
- Innovation isn’t a buzzword — it’s a way of life.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Ready to level-up your career at the company leading workforce transformation in the agentic era?
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- At Salesforce, we believe in equality for all.
- We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Know your rights: workplace discrimination is illegal.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.