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About the Role
Provide primary and secondary BSA support for a suite of business systems through issue tracking, problem determination and resolution, documentation, testing and change management. Ensure systems are kept up to date by coordinating system upgrades with users for testing.
Responsibilities
- Collaborate with business stakeholders, cross-functional development teams, and internal technical and business partners to elicit, document, and analyze business requirements, and to design and implement technology and systems improvements including high-level architectures aligned with business needs and strategies for new projects, system enhancements, or process improvements.
- Work in partnership with security and compliance teams to identify vulnerabilities, mitigate risks, and ensure solutions meet control and compliance requirements.
- Act as a liaison between business and IT teams to translate requirements into technical solutions and support clear communication and process improvement.
- Develop and maintain acceptance criteria, requirements specifications, use cases, process models, flowcharts, data models, and other documentation to support current and proposed solutions.
- Assist in the design of technology solutions that align with business requirements by working with various business and delivery teams to ensure good, solid, well-written requirements that allow IT delivery teams to create solutions aligned to those requirements.
- Aid in the testing process by reviewing and validating test cases, participating in testing support activities, and documenting test results. This may include functional, user acceptance, and regression testing.
- Communicate business requirements and functional specifications for the design and implementation of business solutions to multiple development teams.
- Analyze the viability of the solution to meet delivery timelines, and quality.
- Support business processes and technical teams throughout all project phases, including solutions that span multiple business functions.
- Drive end to end delivery working with the integrated development and QA teams ensuring delivery stays on track, defects.
Requirements
- College diploma or university degree in computer science, engineering, information technology or related field.
- 3-5 years of experience as a Business Systems Analyst with a significant portion in pension system including proven track record of successfully managing initiatives.
- Expertise in pension software systems, database management and Azure Cloud technologies.
- Collaboration/negotiation skills, communication (delivering information concisely, directly and clearly to all related parties), problem solving (critical mindset and creative approach to solutions).
- Proficiency in business analysis methodologies, tools, and techniques.
- Knowledge of Oracle DB, SQL Server and Azure cloud technologies.
- A solid understanding of software development methodologies (Agile and Waterfall), and integration methods.
- An in-depth understanding of business processes, industry trends, and the ability to align technology solutions with long-term business goals.
Skills
- Pension software systems
- Database management
- Azure Cloud technologies
- Collaboration
- Negotiation
- Communication
- Problem solving
- Business analysis methodologies
- Oracle DB
- SQL Server
- Agile
- Waterfall
- Integration methods
Location
- Remote
Work Type
- Full-time
Experience Level
- 3-5 years
Education Level
- College diploma or university degree in computer science, engineering, information technology or related field
Salary/Compensations
- $96,800 - $113,800
Benefits
- Opportunities to learn and master skills while cultivating new ones.
- Total Rewards program that feeds and prioritizes physical, mental, and financial wellness.
- Flexible work arrangements
- Comprehensive benefits
- Wellness incentives
- Defined benefit pension plan
- Lively environment where creativity and open communication thrive.
About the Company
- At CAAT, we’re passionate about what we do. And it shows!
- Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow.
- We’re one of the fastest-growing pensions in the country for a reason.
- We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands.
- Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life.
- We believe innovation, passion, and purpose are ingredients for a great work environment.
- We’re incredibly proud of our people and the remarkable impact they have as catalysts for change.
- We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive.
- You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.
- If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you.
- Learn more about us by visiting www.caatpension.ca/careers
Equal Opportunity
- DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.
- CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.
- Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.
- Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.