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About the Role
We’re looking for a customer-focused and solution-oriented professional to join our team as Solution Architect - Salesforce. In this role, you will support upcoming Salesforce initiatives, with a particular emphasis on Service Cloud development. You will contribute to the Salesforce roadmap and expedited completion of critical initiatives by providing architectural knowledge and technical expertise. Your work will support project outcomes, platform quality, solution scalability, operational efficiency, and user experience.
Responsibilities
- Contribute to the design of scalable, secure, and maintainable Salesforce solutions across Sales Cloud and Service Cloud that meet business requirements while adhering to established architecture standards, platform capabilities, and technical best practices.
- Produce solution designs and technical documentation that support successful implementation and long-term platform sustainability.
- Collaborate with business stakeholders, product owners, business analysts, developers, administrators, and project teams to understand business needs, evaluate solution options, and translate requirements into practical technical designs that improve business outcomes.
- Provide technical expertise throughout the delivery lifecycle by supporting configuration, development, integration, testing, deployment, and production readiness activities.
- Review solution designs, identify technical risks, and recommend appropriate design alternatives to support successful project delivery.
- Promote the consistent application of Salesforce architecture standards, security principles, data models, integration patterns, and release management practices to maintain a scalable, reliable, and supportable platform.
- Monitor Salesforce platform enhancements, industry trends, and emerging capabilities to identify opportunities that improve business processes, user experience, solution quality, and platform effectiveness.
- Share recommendations with business and technology stakeholders to support ongoing platform evolution.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Technology, or a related discipline, or an equivalent combination of education and experience.
- Experience designing and implementing Salesforce solutions supporting business operations.
- Experience working with Salesforce Sales Cloud and Service Cloud.
- Experience translating business requirements into scalable technical solution designs.
- Experience collaborating with cross-functional business and technology teams throughout the solution delivery lifecycle.
- Experience participating in system integration, testing, deployment, and production support activities.
- Salesforce Certified Application Architect.
- Additional Salesforce certifications relevant to Sales Cloud or Service Cloud.
- Experience with Salesforce integrations, APIs, and enterprise application ecosystems.
- Experience supporting commercial business functions within financial services, fleet management, or a related industry.
- Strong analytical and systems-thinking skills.
- Effective written, verbal, and presentation communication skills.
Skills
- Salesforce
- Sales Cloud
- Service Cloud
- API
- Integration
Location
- Toronto
Work Type
- Full-time
Experience Level
- Professional
Education Level
- Bachelor's degree
Salary/Compensations
- $99,200 to $136,400 annually
Benefits
- Comprehensive health and welfare benefits
- Paid time-off programs (vacation, sick leave, and holidays)
- Annual incentive programs (bonuses, commissions, or other incentive compensation)
- Health insurance
- Tuition reimbursement
- Retirement savings plans
About the Company
- Element employees make a difference in the lives of others every day.
- We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience.
- This takes hard work and innovation, and we need more like-minded people on our team.
Equal Opportunity
- Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging.
- We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.
- Disability-related accommodations during the application and interview process are available upon request.
- Element Fleet Management also uses AI-assisted tools to help screen and assess applications.
- These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience.
- AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers.
- Final hiring decisions are made by people.