Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Strategic Partnerships Manager, Bank & Program Launch role.

Rezi rewrites your resume against Cardless's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Strategic Partnerships Manager, Bank & Program Launch posting at Cardless — free, in seconds.

About the Role

Cardless is seeking a Strategic Partnerships Manager to oversee daily relationships with issuing bank partners and drive new co-brand card programs from deal signing to launch. This role is central to Cardless's critical bank partner relationships, managing expectations, ensuring alignment during program development, and acting as a liaison between internal teams and external partners. The position involves launching new programs by ensuring bank partners are informed and aligned throughout the process, from kickoff to go-live. This role is ideal for individuals comfortable in regulated, high-stakes environments, capable of translating technical and compliance details into partner-facing communications, and seeking ownership over interactions with essential banking partners.

Responsibilities

Own ongoing relationship management with bank partners, serving as a primary point of contact for program status, open issues, and escalations.
Manage bank partner expectations across active programs, proactively communicating risks, delays, and open items.
Lead or support new program launches end-to-end, including kickoff coordination, drafting partner-facing materials, tracking legal/compliance milestones, and driving alignment on launch timelines.
Partner closely with Compliance, Legal, Product, and Engineering to translate internal workstreams into clear, partner-ready updates.
Build and maintain trackers, status reports, and governance cadences to keep programs on track.
Represent Cardless in partner meetings, including with senior stakeholders, and help prepare internal teams for these conversations.
Identify and help resolve friction points between Cardless and partners on rewards, payments, disputes, and other program mechanics.
Support due diligence and onboarding for new bank and brand partners.

Requirements

10+ years of experience in partnerships, account management, program management, or a related client-facing role, ideally in fintech, banking, or another regulated industry.
Demonstrated ability to manage complex, multi-stakeholder relationships balancing technical, legal, and business considerations.
Strong written and verbal communication skills, with the ability to distill complicated, cross-functional work into clear updates for partner audiences.
A bias toward proactive communication; preference for over-communicating risk early.
Experience working cross-functionally with compliance, legal, product, and engineering teams.
Comfort operating in ambiguity and building process where none exists.
Based in or willing to work on-site in San Francisco.

Skills

Partnerships
Account Management
Program Management
Client-facing communication
Fintech
Banking
Regulated industry experience
Relationship management
Stakeholder management
Technical communication
Legal communication
Business communication
Proactive communication
Cross-functional collaboration
Process building
Card issuing
Co-brand credit card programs
Issuing bank relations
Regulatory considerations
Third-party risk management
Program governance
Product launch
Program launch

Location

San Francisco, CA

Work Type

In-office

Experience Level

10+ years

Salary/Compensations

$150,000–$200,000

Benefits

Meaningful Start-up equity
100% health, vision & dental primary coverage
75% health, vision & dental dependent coverage
Catered lunches
$250/month Commuter benefit
Parental leave
Team building events & happy hours
Flexible PTO with a minimum of 15 days off per year
Apple equipment
401k plan

About the Company

Cardless is building the infrastructure for companies to design, build, and launch their own financial products, enabling brands to create credit cards that feel entirely their own.
Our APIs and components manage the customer journey from application to support, while we handle lending, compliance, and operations.
The company raised a $60 million Series C in September 2025, led by Spark Capital, bringing total funding to $170 million.
The team has over 70 people and is scaling toward profitability by year-end 2026.
We seek kind, humble individuals with high standards and low egos who are passionate about improving products, systems, and teams.