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About the Role
As a Performance Test Engineer, you will architect and execute comprehensive testing suites across UI, API, and back-end layers to ensure maximum system scalability. You will diagnose complex bottlenecks within Linux, enterprise networking, and AWS environments while embedding automated performance guardrails directly into CI/CD pipelines. Innovate testing workflows by leveraging AI tools and agentic frameworks to accelerate test case generation and create scalable, no-code harnesses. Translate granular system metrics and logs into actionable optimization strategies that guide architectural improvements. This role is exceptionally exciting because you sit at the vanguard of performance engineering, using cutting-edge AI to modernize testing while solving mission-critical bottlenecks that directly impact our global customer experience.
Responsibilities
- Architect and execute comprehensive testing suites, including load, stress, and endurance benchmarks, across UI, API, and back-end layers.
- Diagnose complex bottlenecks within Linux, enterprise networking, and AWS environments.
- Embed automated performance guardrails directly into CI/CD pipelines to catch regressions early.
- Innovate testing workflows by leveraging AI tools and agentic frameworks to accelerate test case generation and create scalable, no-code harnesses.
- Translate granular system metrics and logs into actionable optimization strategies that guide architectural improvements.
Requirements
- Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience, or equivalent related work experience.
- Expertise in performance testing methodologies (load, stress, endurance, spike, and benchmarking) and tools like JMeter, NeoLoad, or LoadRunner, including UI performance auditing techniques.
- Proficiency in Python or Java for utility creation, custom script development, and test automation execution.
- Experience with hybrid environments (SaaS and on-premise), Linux/Unix operating systems, AWS cloud infrastructure, and log monitoring tools like Splunk.
- Strong understanding of core networking concepts and protocols.
Skills
- Performance testing methodologies
- JMeter
- NeoLoad
- LoadRunner
- UI performance auditing
- Python
- Java
- Linux/Unix operating systems
- AWS cloud infrastructure
- Splunk
- Networking concepts
- Networking protocols
- AI tools
- Agentic AI approaches
- Observability/APM tools
- Dynatrace
- AppDynamics
- New Relic
- Grafana
- Communication
- Documentation
Location
- San Jose, CA
Work Type
- Hybrid
Experience Level
- Bachelors + 5 years
- Masters + 3 years
- PhD + 0 years
Education Level
- Bachelors Degree
- Masters Degree
- PhD
Salary/Compensations
- $155,000.00 - $222,600.00 (US/Canada)
- $155,000.00 - $256,000.00 (New York City Metro Area)
- $138,100.00 - $227,900.00 (Non-Metro New York state & Washington state)
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- Restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- Flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses (non-sales roles)
- Performance-based incentive pay (sales roles)
About the Company
- Cisco’s Customer Experience (CX) organization is one of the company's fastest-growing and most innovative teams, crafting a first-in-class digital experience for customers and partners wherever they connect with Cisco.
- The CX Platform supports the diverse needs of the organization through a platform-centric approach and is being built with emerging technologies, including predictive and generative AI, to drive greater customer success.
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
- We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
- These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
- Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
- Because our solutions are everywhere, our impact is everywhere.
- We are Cisco, and our power starts with you.