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About the Role
As a Senior Solution Specialist within the AI & Business Solutions business, you will lead enterprise clients in driving transformation using advanced AI solutions. Your core responsibility will be proposing solutions like CRM, ERP, contact centers, and Power Platform, tailored to clients' business challenges and strategies. You will design advanced AI agent utilization strategies and leverage Microsoft's comprehensive solutions to meet evolving client needs. This role requires understanding how AI automates business processes and transforms problem-solving for business leaders, acting as an expert at the intersection of technology and business strategy.
Responsibilities
- Identify business opportunities and support customer portfolio growth by analyzing market trends and new opportunities.
- Drive customer innovation and growth using AI sales agents, business automation, and Power Platform technologies.
- Evaluate and advance sales opportunities within an AI-driven sales framework.
- Lead sales strategy development, complex deal closing, and collaboration with internal and external stakeholders throughout the sales lifecycle.
- Develop and execute sales strategies aligned with customer security requirements and digital transformation needs.
- Build trust with executives and key stakeholders, and drive joint proposals with partners to accelerate customer value creation.
- Conduct sales pipeline reviews using AI-powered analytics and forecasting tools to manage progress towards sales targets and improve forecast accuracy.
- Monitor product/service adoption and the health of renewal contracts.
- Analyze solution areas and market trends to provide insights into customer business strategies and priorities.
- Propose forward-looking solutions utilizing predictive analytics.
Requirements
- Bachelor's degree in Computer Science, Information Technology (IT), Business Administration, Information Security, or a related field, with 4+ years of technology-related sales or account management experience, or equivalent practical experience.
- Master's degree (MBA), Master's in Information Technology (IT), Information Security, or a related field, with 6+ years of technology-related sales or account management experience, or equivalent practical experience.
- Bachelor's degree in Computer Science, Information Technology (IT), Business Administration, Information Security, or a related field, with 8+ years of technology-related sales or account management experience, or equivalent practical experience.
- 4+ years of solution selling or services sales experience.
Skills
- AI solutions
- CRM
- ERP
- Contact Center solutions
- Power Platform
- AI agent utilization strategy
- Business process innovation
- Sales strategy development
- Pipeline management
- Forecasting
- Market analysis
- Solution selling
Location
- Japan
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree
- Master's degree
- MBA
About the Company
- Microsoft's mission is to empower every person and every organization on the planet to achieve more.
- We collaborate with our customers to deliver reliable solutions that create real value.
- We foster a growth mindset culture and promote responsible innovation.
- We value the growth and success of individuals, teams, customers, and society as a whole.
Equal Opportunity
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.