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About the Role

The Workforce Specialist and Data Coordinator position plays a vital role in supporting the Center’s Trans and LGBTQ Employment programs through providing day to day programming, events, and client services. This role is responsible for Data Management, enrollment, and reporting to external funders.

Responsibilities

Maintain and support Employment Services Program administration, including supporting annual program monitoring and compliance reviews, and developing monthly, annual, and ad hoc program reports.
Maintain client files and ensure client confidentiality for program participants.
Maintain, support, and collect all programmatic data in appropriate platforms per government grant contracts.
Track impact of programs through qualitative and quantitative reports, working alongside the Director of Employment Services to adjust programmatic strategies.
Support the coordination and completion of participant forms for two or more city grants.
Partner with employment specialists to collect demographic and impact data for every client within the Employment Services Department.
Present impact data and program metrics per grant to Employment Services department (and Center staff as appropriate) monthly through PowerPoint and Salesforce CRM in order to track department outcomes.
In collaboration with Employment Services team participate in long-term program planning.
Provide individual services to program participants, including intakes and assessment, co-creation of Individual Employment Plans, case management, coaching on job search and career development, and internal and external referrals as relevant.
Assess participants' occupational skills and interests as they pertain to the local job market and assist them in setting and reaching appropriate employment objectives.
Coordinate, develop, and facilitate job search workshops and groups tailored specifically for trans/GNC/LGBTQ community members with multiple barriers to employment.
Coordinate the Employment Services intake process for new clients looking for services.
Respond to community inquiries via phone or email, screening and referring inquiries to appropriate Center staff or resources.
Other related duties as assigned.

Requirements

Cultural humility and demonstrated commitment to the transgender community; familiarity with the diversity of transgender, lesbian, gay, bisexual and gender non-binary identities/experiences required.
Minimum two years of experience working in workforce development and/or trauma-informed case management work.
Familiarity with government grant contracts and grant reporting structures.
Ability to learn new data systems including WFC reporting tool or other tools provided by government grant funding partners.
Excellent computer skills, including experience with MS Office, Google Suite, Zoom videoconference, Salesforce CRM or similar programs.
Commitment to the mission of the San Francisco LGBT Community Center.
Experience with and commitment to working in a multicultural environment.
Strong interpersonal, verbal, and written communications skills, and ability to maintain confidentiality.
Detail-oriented, hardworking, and able to complete paperwork and tasks in a timely manner.
Innovative approach, including solution-oriented approaches to complex issues.
Commitment to alternative organizational structures and leadership models that share power and decision making with team members effectively.
Ability to adapt to changing environment and priorities.
Fluency in English required, bilingual skills highly desired.
Commitment to work with a diverse team and collaborate across different work styles, including the ability to work both independently and within a team-oriented structure.
Understanding of local SF/Bay Area community resources preferred.
Must be able to operate a computer and other common office machinery such as a copier/fax/printer up to eight hours/day daily.
Must be able to remain in a stationary position for periods of several hours daily.
Must be able to lift to 20 pounds on an occasional basis.
Must be able to work in a shared office space with 4 or more employees in the same office with moderate levels of noise.
Pursuant to SF Fair Chance Ordinance, we consider qualified applicants with arrest/conviction records.

Skills

MS Office
Google Suite
Zoom videoconference
Salesforce CRM
Eventbrite
online scheduling
project management tools
Microsoft Excel
Google Spreadsheets
Workforce Central grant reporting tools

Location

1800 Market Street, San Francisco, CA 94102

Work Type

Full Time
Hybrid 60% onsite, and 40% remote
Employees work in-office Monday through Thursday and remote on Fridays.

Experience Level

Minimum two years of experience working in workforce development and/or trauma-informed case management work.

Salary/Compensations

$34.00 Per Hour

Benefits

paid medical insurance
paid vacation time
personal days
health days
holidays

About the Company

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies.
The Center’s strategies inspire and strengthen our community by: Fostering greater opportunities for people to thrive, Organizing for our future, Celebrating our history and culture, Building resources to create a legacy for future generations.

Equal Opportunity

The Center is proud to be an equal opportunity employer.
People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply.
The Center maintains a policy of non-discrimination with respect to employees and applicants for employment.
No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.