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About the Role

As a member of the Population Health team, you will own one of our important drivers (Part A, Part B, Part D, Revenue) and work with the leader of that function to build the workflows and tools needed to manage it. This is a highly visible role with direct impact on the key drivers of the company's success.

Responsibilities

Define and track driver metrics, partnering with analytics engineering to implement them in production reporting.
Build reporting and observability tools to allow functions to monitor performance and act on insights.
Embed in daily operations to understand current processes, identify breakdowns, and quantify their impact.
Design and implement process improvements in collaboration with clinical and operational leaders.
Pilot, iterate, and support the launch and training of new processes.
Develop documentation and tooling to ensure consistency of improved processes across new clinics.
Build internal applications and interfaces to surface relevant work, integrate cost and risk data, and capture outcomes.
Conduct vendor evaluations and provide build-versus-buy recommendations.
Represent your driver in major platform builds, defining business requirements through deployment.
Size opportunities and propose quarterly roadmaps with functional leaders, defining clear deliverables.
Track committed work and adjust plans as needed based on new information.

Requirements

4 to 8 years of experience, ideally including time at a value-based care or multi-site provider organization.
Experience from a product or engineering background with a track record of building and shipping tools, OR market operations/BizOps experience designing workflows with clinical leaders.
Proven ability to own ambiguous work and see it through to completion.
Comfort pulling and analyzing data in SQL and understanding database schemas.
Bachelor's degree required.
A mindset grounded in core values of Heart, Excellence, Accountability, Resilience, and Teamwork.
Ability to get to root cause and identify underlying drivers of problems.
High agency and proactive approach to identifying and solving problems.
Ability to earn trust on the front line by understanding workflows before redesigning them.
Skill in building relationships across functions to create mandates.
Proficiency in using modern AI tools to support work.
Ability to communicate with clarity to diverse audiences, from care managers to leadership.
High bias for action and follow-through on commitments.

Skills

SQL
Data analysis
Process design
Workflow improvement
Tooling development
Roadmap planning
Vendor evaluation
AI tools

Location

New York City (Hybrid)
Remote (for exceptional candidates)

Work Type

Hybrid
Remote

Experience Level

4-8 years

Education Level

Bachelor's degree

Salary/Compensations

$150,000 annually

Benefits

Generous annual performance bonus
Health, dental, and vision insurance
Paid time off
401(k) with company match

About the Company

Greenbrook Medical is building the new standard in primary care, delivering high-touch, relationship-based care through neighborhood clinics focused on seniors.
The company's model prioritizes time with patients, strong care coordination, and a personalized approach to improve outcomes and lower the total cost of care.
Greenbrook Medical takes full accountability for patient outcomes and cost of care, demonstrated by a high patient Net Promoter Score.
Rooted in Tampa Bay and partnered with Tampa General Hospital, the company is in a growth phase, backed by strong unit economics and experienced operators.
They are seeking builders and operators to help scale a healthcare platform designed for better care, coordination, and outcomes for seniors.

Equal Opportunity

Greenbrook Medical extends equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws.
They encourage all who share their mission to apply and will provide reasonable accommodations during the recruitment process.