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About the Role
At Now Dental of Suffolk, a great patient experience begins with the first phone call, the first welcome, and a front office team that makes every interaction feel organized, professional, and personal. Our established, multi-specialty practice in Smithtown, NY is looking for an experienced Dental Receptionist to join our team. We're seeking someone who understands the pace of a busy dental office, enjoys connecting with patients, and can confidently manage scheduling, front desk responsibilities, and patient coordination while keeping the day running smoothly.
Responsibilities
- Welcome patients and provide a friendly, professional check-in and check-out experience
- Answer phones, schedule and confirm appointments, and respond to patient questions
- Maintain accurate patient records and information in Denticon
- Coordinate schedules and work with the clinical team to support efficient patient flow
- Process payments and assist patients with basic insurance and financial questions
- Help communicate treatment plans, costs, and next steps to patients
- Follow up with patients regarding appointments and recommended treatment
- Support daily front-office administrative tasks while maintaining patient confidentiality and HIPAA standards
Requirements
- 1+ year of dental office/front desk experience required
- Knowledge of dental terminology, scheduling, insurance, and patient coordination
- Comfortable communicating with patients about treatment and financial information
- Strong customer service, communication, and organizational skills
- Ability to multitask and remain composed in a busy dental environment
- Professional, dependable, detail-oriented, and team-focused
- Dental software experience required
- High school diploma or equivalent required
Skills
- Denticon experience is a plus
- Customer service
- Communication
- Organizational skills
- Multitasking
- HIPAA standards
Location
- Smithtown, NY
Work Type
- Full-Time
Experience Level
- 1+ year of dental office/front desk experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- Starting at $20+/hour, based on experience
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Life insurance
- Disability coverage
- 3 weeks PTO
- Paid holidays
About the Company
- Now Dental of Suffolk is a modern, multi-specialty practice serving patients throughout Smithtown, Suffolk County, and Long Island. With 9 operatories, Denticon digital charting, off-street parking, and advanced dental technology, our team is equipped to provide comprehensive care in a welcoming and efficient environment.
- Now Dental of Suffolk is a proud affiliate of Affinity Dental Management.
Equal Opportunity
- Now Dental of Suffolk is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or other characteristics protected by law. Employment is contingent upon successful completion of applicable background, reference, and employment verification requirements.