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About the Role

This role is responsible for the oversight of the building management system infrastructure across a multi-property portfolio, ensuring operational technology systems, networks, controllers, and supporting infrastructure are configured and maintained for secure, stable, and consistent performance. The position optimizes system architecture, network integrity, controller polling, alarm structures, and programming standards.

Responsibilities

Oversee the design, topology, and physical-to-logical mapping of OT network architecture, ensuring secure and stable communication.
Proactively monitor and troubleshoot network bottlenecks, communication dropouts, IP addressing schemes, VLAN segmentation, and gateway performance.
Fine-tune controller polling intervals, point mapping, and parameters to reduce network traffic, minimize latency, and optimize real-time data throughput.
Rebuild and govern enterprise-wide alarm routing, priorities, and notification matrices.
Enforce uniform programming templates, point naming conventions, and software standards.
Partner closely with the Facilities team, leadership, and external vendors to coordinate OT initiatives, troubleshoot system issues, and align technical solutions with operational needs.
Operate with a high level of discretion, professionalism, and sound judgment within a private household environment, maintaining strict confidentiality and minimizing disruption.
Performs other duties as assigned.

Requirements

High school diploma and 6+ years of hands-on experience in building automation engineering, operational technology network design, system architecture, or a related field within commercial, industrial, or multi-site environments.
Advanced working knowledge of standard building automation and industrial communication frameworks and protocols.
Demonstrated mastery of major automation frameworks such as Tridium Niagara N4, Distech ECLYPSE, or equivalent platforms, and proficiency with standard industrial protocols.
Strong understanding of IT/OT network convergence, IP subnetting, managed switches, routers, and serial-to-ethernet communication gateways.
Excellent analytical, organizational and time management skills.
Proven track record of creating documentation and maintaining order and reliability to systems.
Keen attention to detail, adaptability, dependability, and a willingness to take a hands-on approach to system troubleshooting and improvement.
Private estate/hotel/ hospitality/museum experience is valued but not required.
Specialized training and/or certifications are beneficial.
Extensive standing, walking, bending and heavy lifting.
Occasional desktop computer work.
Driving of personal vehicle required to various locations.
Work in outdoor settings and rough terrain.
Occasional office/cubical setting work.
Noise level is moderate to loud.
Some travel required, often on short notice.
Adherence to all relevant OSHA safety regulations.
Adherence to all company policies.
Act as a role model in the adherence to policies.
Self-motivated, go-getter who takes extreme pride in their work.
Requires little supervision, and works well independently.
Enjoys being part of a team.
Detail oriented, and works well with structure and schedules.
Fluid enough to change direction with little notice.
Open to feedback.
Thinks on their feet.
Effective communicator.
Able to manage multiple projects at once.
Great people management skills.
Professional, with an excellent sense of humor.
Considers profession more of a lifestyle than just a job.
Passionate about their chosen career path.
Open-minded, and willing to speak up with great ideas.
Not afraid of change, and seeks out opportunities to improve processes.
Comfortable leading (and completing) projects with a positive attitude.
Background likely consists of work on large properties, private estates, or in luxury hotels.
Ready for the next challenge.

Skills

Building automation engineering
Operational technology network design
System architecture
Building automation
Industrial communication frameworks
Industrial communication protocols
Tridium Niagara N4
Distech ECLYPSE
IT/OT network convergence
IP subnetting
Managed switches
Routers
Serial-to-ethernet communication gateways
Analytical skills
Organizational skills
Time management skills
Documentation creation
System troubleshooting
System improvement
Communication skills
Project management
People management skills

Location

Austin Property - Austin, TX 78746

Work Type

Full Time
Minimal/Some Local Travel Required

Experience Level

6+ years of hands-on experience

Education Level

High school diploma

Benefits

100% employer paid medical, dental, and vision insurance for employees and their dependents (with participation in our Wellness Incentive Program)
401(k) + match
Generous vacation and personal time off allowance
Charitable donation matching program
Training and development opportunities
Programs and activities to encourage a balanced lifestyle

About the Company

DFI is a private property management company dedicated to providing unparalleled Service Excellence to our clients.
We work hard to develop an amazing culture for our teams which extends far beyond a typical organization or benefits package.
We offer many exciting programs that focus on developing the whole person - we work hard, play hard and know how to have FUN!

Equal Opportunity

This is a drug free workplace where all candidates are required to complete a background check and drug test before employment.
DFI is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.
DFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at DFI are based on business needs, job requirements and individual qualifications, without regard to age, race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
DFI will not tolerate discrimination or harassment based on any of these characteristics.