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About the Role

As the IT and Technology Project Manager on the Johnson Controls Public Private Partnership (P3) team, you will be responsible for the delivery of IT and Technology related services for the P3 sites. This role involves managing IT systems at critical care healthcare facilities, court houses, correctional facilities, and educational sites, ensuring 99.999% uptime and meeting contract obligations.

Responsibilities

Manage information technology and computer systems by planning, organizing, controlling and evaluating IT and electronic data operations.
Direct a team of IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
Ensure that all IT service incidents are identified and resolved as per the defined service levels.
Ensure security of data, network access and backup systems.
Ensure that all scheduled maintenance activities are completed on the IT systems.
Design, develop, implement and coordinate systems, policies and procedures.
Prepare and review Standard Operating Procedures, written instructions and technical literature for use within the P3 business for IT.
Act in alignment with user needs and system functionality to contribute to organizational policy.
Manage client expectations and contract service levels to mitigate performance risk.
Communicate the specialized nature of this part of the business to the P3 Bid teams, clients, Project Co partners and interfaces with our Operational subcontractor.
Provide advanced technical support on ICAT matters to operational teams in an advisory capacity.
Participate in technology transfer initiatives among the IT Departments, Subcontractors and other company departments focused on the application of technology to business processes.
Plan, conduct, schedule and control operational tasks and strategies to maintain ICAT systems, upgrade to current versions and define required lifecycle investments in ICAT systems.
Determine appropriate balance between self-perform and outsourced support services for delivery of ICAT systems and equipment.
Build and maintain vendor relationships and manage the purchase of hardware and software obligations as a part of routine maintenance and Lifecycle obligations.
Function as P3 Solutions representative to manage relationships between the P3 business and our subcontractors and technology partners.
Lead cross-functional, global and diverse operational teams.
Plan for, and acquire, necessary resources and coordinate the efforts of core, extended and support team members, contractors or consultants in order to deliver programs according to plan.
Coach, mentor and motivate team members to take positive action and accountability for assigned work.
Analyze advances in IT systems and equipment and assess the impact on current operations, particularly the contract requirement to provide integrations.
Propose solutions to determine customer needs and develop plans to introduce and deploy new technology applications in an acute care hospital focused on digital applications to process.
Handle annual budget and ensure cost effectiveness.
Assist in planning and forecasting yearly network hardware and software for budgeting.
Keep the plan updated throughout the year on a quarterly basis.
Work collaboratively with other managers within the P3 organization and the larger Sustainability Infrastructure group.

Requirements

Minimum ten years experience with demonstrated performance in IT or Technology fields.
Experience working in Healthcare, preferably within a Public Private Partnership (P3) contract is preferred.
Experience with construction project standards as well as IT operational standards.
Must have previous and proven IT and Technology operational experience.
Demonstrated ability to work in a team environment.
Ability to communicate well both verbally and in written formats.
Ability to work collaboratively with user, development and support groups.
Good political acumen with flexibility & adaptability to changing situations.
Sound commercial decisions making skills with an understanding of IT contract subcontract relationships and management.
IT / Technical certifications.

Skills

CCTV Systems
Access Control
Real Time System Locating (RTLS)
Nurse Call
Building Automation Systems
Digital Signage
Network (Wired and Wireless)
IT Infrastructure (servers and SANs)
DAS (Distributed Antenna Systems)
Cyber Security

Experience Level

Minimum ten years experience

Education Level

BSc in Engineering or Computer Science or equivalent certifications and work experience
Industry certifications

Salary/Compensations

$109,800 - $146,600 CAD

Benefits

Competitive benefits package

About the Company

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.
Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”).

Equal Opportunity

For more information, please view EEO is the Law.
If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
When requested, accommodation will be provided throughout all stages of the recruitment and selection process.
Any information you provide related to accommodation measures will be treated as confidential.
A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.