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About the Role

As the Assistant Director at Candy Land, you will serve as the Experience Leader, partnering with the Store Director to ensure the business runs seamlessly while empowering the team to deliver an exceptional guest experience. This is an opportunity for a hands-on leader who thrives in fast-paced environments, enjoys developing people, and understands that operational excellence is the foundation for unforgettable guest experiences.

Responsibilities

Lead the day-to-day operation of the store as the primary Leader on Duty.
Execute opening and closing procedures while ensuring operational readiness.
Oversee scheduling, labor deployment, and daily workload planning.
Maintain inventory accuracy through replenishment, cycle counts, and operational controls.
Ensure visual standards, cleanliness, and safety expectations are consistently maintained.
Protect company assets through inventory management and loss prevention practices.
Coach and support Candy Guides and Lead Candy Guides through real-time feedback and development.
Assist with recruiting, onboarding, and training new team members.
Reinforce learning through daily coaching and observation.
Foster a positive, accountable, and collaborative team culture.
Lead by example through professionalism, integrity, and operational excellence.
Partner with Experience Leaders to ensure operational execution supports an exceptional guest experience.
Resolve guest concerns with empathy and professionalism.
Maintain awareness of the sales floor and proactively remove operational barriers that impact guest engagement.
Ensure every guest interaction reflects the Candy Land brand promise.
Support the achievement of sales, payroll, labor, and operational goals.
Monitor key business metrics and assist in implementing action plans to improve performance.
Execute merchandising, replenishment, and promotional initiatives.
Analyze daily business trends and communicate priorities to the leadership team.
Build collaborative relationships with Event Network partners, property leadership, and internal support teams.
Partner with the Store Director to execute strategic initiatives and operational priorities.
Promote open communication, teamwork, and accountability across the store.
Support special events, seasonal activations, and grand opening initiatives.

Requirements

2–4+ years of leadership experience in retail, hospitality, entertainment, or guest-focused environments.
Experience leading daily operations in a high-volume retail environment.
Strong organizational, planning, and time management skills.
Demonstrated ability to coach and develop team members.
Experience with scheduling, payroll, inventory, and operational execution.
Excellent communication and interpersonal skills.
Ability to remain calm, organized, and solutions-focused in a fast-paced environment.
Flexible availability, including evenings, weekends, holidays, and special events.
Must be 18 years or older to apply.
Stand and walk for extended periods throughout scheduled shifts.
Frequently move throughout the sales floor, stockroom, and guest experience areas.
Lift, carry, push, and pull merchandise and supplies weighing up to 30 pounds on a regular basis.
Occasionally lift or move items weighing up to 50 pounds with assistance or appropriate equipment.
Bend, stoop, kneel, reach, and climb ladders as needed to merchandise products, replenish inventory, and maintain store presentation.
Use a computer, tablet, point-of-sale system, and other technology for extended periods.
Work in a fast-paced retail environment with frequent interaction with guests and team members.
Maintain a flexible schedule, including mornings, evenings, weekends, holidays, and special events as business needs require.

Skills

Operational Excellence
People Development
Guest Experience
Leadership
Retail Operations
Hospitality
Entertainment
Scheduling
Payroll
Inventory Management
Loss Prevention
Merchandising
Communication
Interpersonal Skills
Time Management
Planning
Organization
Problem-Solving

Location

United States

Work Type

Full-time

Experience Level

2-4+ years of leadership experience

Salary/Compensations

$25-$28/hr

Benefits

Competitive salary
Performance-based incentive opportunities
Medical, dental, and vision benefits
Paid time off and company holidays
401(k) with company match (where applicable)
Leadership development
Career advancement opportunities within Event Network
Employee merchandise discounts
The opportunity to help launch and shape an exciting new retail concept

About the Company

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.
At Candy Land, we're creating more than a candy store—we're creating a destination where guests of all ages discover wonder, celebrate imagination, and create lasting memories. Every visit is designed to spark joy through hospitality, storytelling, playful discovery, and indulgent treats.

Equal Opportunity

Event Network is an Equal Opportunity Employer committed to fostering an inclusive workplace where everyone is treated with dignity and respect.
Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodation to individuals with disabilities throughout the application and employment process. Applicants who require accommodation are encouraged to contact Human Resources for assistance.
Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.