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About the Role
As a Solutions Engineer at Box, you will empower yourself to sell to business and IT leaders across all sectors, taking ownership of crafting customer-centric solutions. You will collaborate with the account team to define and expand revenue opportunities, ensuring solutions are ready for cross-company deployment. You will also serve as a vital link between Sales and Product, relaying customer feedback to Product Management, Operations, and Engineering at Box. This role is based in the San Francisco office, supporting Enterprise clients to expand our footprint and penetrate new accounts.
Responsibilities
- Research, explore, and identify customer business problems, thinking like a builder to experiment, iterate, and refine for exceptional customer experiences.
- Own the technical win in your account and drive the technical deal forward.
- Understand product integrations and MCP servers.
- Lead demos articulating the value of Box's full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more).
- Act as a technical quarterback managing the extended team from a solution standpoint.
- Showcase strong business acumen and communicate the value of the Box solution to the customer.
- Support field marketing events as a Box SME and presenter.
- Travel up to 50% to engage with customers in territory.
Requirements
- 4 year degree or equivalent work experience required.
- 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms.
- Proven experience with Enterprise Content Management (ECM) systems, architectures, and content lifecycle workflows.
- AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences.
- Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible.
- Ability to learn, understand, and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value.
- Displays follow through, stamina, and effort in every step of the sales cycle.
- Shows creativity when solving a customer's business problem; experiment, iterate, and refine to make every customer experience exceptional.
- Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus.
- Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n.
- Boxers are expected to work from their assigned office a minimum of 3 days per week.
Skills
- AI
- Enterprise Content Management (ECM)
- SaaS
- Cloud platforms
- LLMs
- Embeddings
- Automation
- Context and prompt engineering
- Presentation skills
- Technical concepts communication
- APIs
- Webhooks
- REST
- OAuth
- JSON
- Python
- Javascript
- Low code no code automation
Location
- San Francisco
Work Type
- Hybrid
- Onsite
Experience Level
- 5+ years
Education Level
- 4 year degree or equivalent work experience
Salary/Compensations
- $192,500—$240,500 USD
Benefits
- Equity
- Benefits
About the Company
- Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
- Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
- Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
- Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
- Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
- For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.