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About the Role

The Case Manager/Harm Reduction Specialist provides engagement and support services to program participants, particularly those engaging in behaviors that may pose risks. The role emphasizes meeting individuals "where they are" with non-judgmental, non-coercive services and resources. This position also involves consulting, educating, and training program staff on harm reduction approaches and serves as a leader in promoting the agency's commitment to these services.

Responsibilities

Serve as part of the Intake/screening/Assessment team to determine client suitability for independent living and housing programs.
Provide Harm Reduction focused consultation and support to program staff regarding risks associated with drug/alcohol use, health concerns, sexual health, violence, and sex work.
Work at assigned programs, creating and implementing a schedule responsive to program and participant priorities.
Develop Harm Reduction related programming, including groups and activities, relevant for each program.
Provide technical assistance and in-house trainings on harm reduction topics for staff and participants.
Coordinate information sessions with outside providers on Harm Reduction related topics.
Attend and participate in Harm Reduction Committee meetings and contribute to agency-wide projects.
Ensure adequate supply of safer sex and safer drug use supplies for assigned programs.
Become an AAPCI Opioid Overdose Prevention Program (OOPP) Trainer and follow all DOHMH and AAPCI OOPP policies and procedures.
Participate in and support agency health and wellness projects.
Provide regular communication to Clinical Supervisor regarding staff and building concerns related to Harm Reduction.
Attend team meetings of assigned programs to learn about current concerns and events.
Establish ongoing relationships with Harm Reduction service providers, local precincts, and other community resources.
Maintain an inventory of community resources.
Meet with program staff and participants together, or with participants as a bridge to meeting with staff, to support staff in meeting participant needs.
Maintain quality service by utilizing and serving as a role model for agency standards.
Assess participants' needs for services using a Harm Reduction approach, including outreach, counseling, education, and referral.
Develop and support strategies to meet the needs of specified groups, such as people who use drugs/alcohol, criminal justice involved individuals, and people engaged in sex work.
Provide service coordination to assigned participants as defined by program and contractual requirements.
Develop and assist in implementing service plans based on participant goals, including reviewing plans, identifying progress, and revising as needed.
Produce and maintain thorough, accurate, and timely documentation of interactions, services provided, and contacts with other agencies.
Advocate for quality care from external service providers and educate providers on special issues.
Assist participants in maintaining apartments free from unsanitary conditions and safety hazards through individualized strategies.
Assist participants with conflict resolution and provide crisis intervention.
Provide outreach to unengaged participants to offer services and incorporate outreach into service plans.
Provide support and training on skills-building, including assertiveness, self-advocacy, and socialization.
Coordinate work orders with Facilities staff regarding apartment repairs and/or participant requests.
Attend and participate in supervision, meetings, and training sessions as required.
Provide holiday, evening, and weekend coverage as necessary.
Provide coverage for non-assigned program participants as needed.
Perform other related duties as requested by supervisors.

Requirements

CASAC Certification (Fully Certified)
Bachelor’s degree in a related field (social work, mental health counseling, psychology, sociology etc.)
At least 3-5 years’ experience
Experience working with special needs client populations
Strong verbal and interpersonal communication skills with a focus on providing excellent services
Demonstrated ability to interact effectively and collaboratively with a diverse community of residents, program staff, and other departments
Strong time management and organization skills
High attention to detail

Skills

Harm Reduction approach
Engagement and support services
Non-judgmental and non-coercive service delivery
Consultation and education
Training
Risk reduction strategies (drug/alcohol use, sexual practices, self-injury)
Programming development (groups and activities)
Technical assistance
Safer sex and drug use supply management
Opioid Overdose Prevention Program (OOPP) training
Health and wellness project support
Community resource networking
Service coordination
Service plan development and implementation
Documentation
Advocacy
Apartment maintenance support
Conflict resolution
Crisis intervention
Outreach
Skills-building (assertiveness, self-advocacy, socialization)

Location

Glenmore Manor - Brooklyn, NY 11206

Work Type

Full-time

Experience Level

3-5 years

Education Level

Bachelor's degree
CASAC Certification

Salary/Compensations

$60,000.00 - $60,000.00 per year

Benefits

Medical (including prescription coverage)
Dental
Vision
Commuter Benefits
Employee Assistance Program
Paid Holidays
Annual Paid Time Off (23 days)
Life Insurance
Long Term Disability
Retirement Benefits Plan (403B)
Potential for student loan forgiveness (PSLF)

About the Company

AAPCI is an agency committed to providing services using a harm reduction approach.

Equal Opportunity

AAPCI is an equal employment opportunity employer, and understands that embracing our differences makes us a stronger, better agency.
We appreciate the importance of having a workforce that reflects the various communities in which we work and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.
AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.
AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.