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About the Role
Lead two critical global pillars for Lightspeed: the Sales & Partner Commissions engine and the RevOps Capital GTM optimization & performance function. Own the end-to-end strategy, design, governance, and continuous optimization of all sales and partner commission programs, ensuring they are simple, scalable, compliant, and aligned with growth and profitability goals. Operate as the GTM performance “control tower,” driving forecasting, KPI frameworks, quota and coverage analytics, and business reviews that translate data into clear recommendations on investment, productivity, and commercial optimization.
Responsibilities
- Own the global design, governance, and continuous improvement of sales and partner commission frameworks, using deep quantitative analysis, scenario modeling, and performance data.
- Lead end-to-end commission execution for sales and partners, ensuring accurate and timely payouts and driving the transition from manual processes to scalable systems and tools.
- Turn commission and performance data into actionable insights for GTM leaders, highlighting behavioral trends, risks, and opportunities.
- Act as the primary RevOps point of contact for Sales, Partnerships, Finance, Legal, and IS on incentive topics.
- Lead cross-functional changes to plan design, tooling, and processes, managing communication, enablement, and adoption.
- Manage, coach, and develop Sales and Partner Commissions Analysts, setting clear priorities, KPIs, and quality standards.
- Lead the end-to-end forecasting and reforecasting cadence for the Capital business.
- Drive quota-setting, coverage, and capacity models for Capital GTM roles, providing data-backed recommendations.
- Own the weekly, monthly, and quarterly performance review cadence for Capital, bringing a “control tower” view of pipeline, bookings, portfolio metrics, and rep-level performance.
- Define and evolve KPI frameworks to measure Capital health and efficiency across the lifecycle.
- Partner with Product, Sales, Marketing, Finance, Risk, and Enablement to align Capital GTM plans and reporting with company priorities.
- Build and mature RevOps Capital analytical capabilities, defining ways of working, tooling, and best practices.
Requirements
- 8-10 years in SaaS or technology, ideally in Revenue Operations, Finance, or related GTM operations roles.
- 4+ years of people management experience leading high-performing analytical teams.
- Strong background in incentive compensation and sales/partner commissions, from design and modeling to operational execution.
- Hands-on experience with forecasting, planning, and performance management in partnership with Finance and GTM leadership.
- Highly analytical, process-oriented, and detail-focused, with experience using systems/tools (commission platforms, CRM, BI) to scale operations.
- Excellent communication and executive presence, with a track record of presenting insights and recommendations to senior leadership.
- Experience in Financial Services or Capital products is a plus.
- Fluency in English as a working language is required.
Skills
- Quantitative analysis
- Scenario modeling
- Performance data analysis
- Commission execution
- Systems and tools scaling
- Data quality management
- Actionable insights generation
- Executive reporting
- Stakeholder management
- Change leadership
- Team management
- Coaching
- Forecasting
- Reforecasting
- Quota setting
- Coverage modeling
- Capacity modeling
- Performance management
- KPI framework development
- Strategic planning
- Cross-functional alignment
- Communication
- Analytical skills
- Strategic systems thinking
- Operator mindset
- Bias for action
- Collaboration
- Talent development
Location
- Global
Work Type
- Flexible work environment
- Remote
Experience Level
- Senior Manager
- 8-10 years
- 4+ years people management
Education Level
- Bachelor’s degree in Business, Finance, Accounting or related field
- Master’s is a plus
Salary/Compensations
- $120,000 TO $140,000 CAD
Benefits
- Flexible paid time off
- Remote work policies
- Equity options
- Contributions to pension plan
- Training opportunities
- Health and wellness credit
- Time off to volunteer
- Interest groups
- Employee led networks
- Social committees
- Sponsored sports teams
- Computer purchase program
- Enhanced parental leave
- Medical insurance
- Dental insurance
- Wellness insurance
- Life insurance
- Disability insurance
- RRSP plan and match
- Paid parental leave top-up
About the Company
- Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
- We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
- Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
- Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
- With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Equal Opportunity
- Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace.
- Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.