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About the Role
This globally scoped role provides high-impact executive support to the Chief Operating Officer (COO) within a Product and serves as the operational leader for Executive Assistants across the Product. The role is strategic and operational, ensuring seamless executive support, driving consistency in Product leadership enablement, and operationalizing the Product Alignment Model to strengthen collaboration, clarity, and efficiency across global Product teams.
Responsibilities
- Provide comprehensive, proactive executive support to the Product COO, including complex calendar management, expense management, global travel coordination, meeting preparation, follow-ups, and communications.
- Act as a trusted partner to Product leadership, anticipating needs, identifying risks, and resolving issues before partner concern.
- Support key Product leadership forums, offsites and planning cycles.
- Manage sensitive and highly confidential information with discretion and sound judgment.
- Provide functional direction to Product Executive Assistants globally, fostering a high-performing, connected EA community.
- Establish clear operating rhythms, standards, and guidelines for executive support across the Product team.
- Coach, mentor, and develop EAs, supporting capability building, career progression, and succession planning.
- Serve as the primary partner concern point for EA-related challenges within the Product organisation.
- Find opportunities to streamline processes, improve workflows, and enhance collaboration across their global Product team.
- Track and manage key operational cadences, dependencies, and cross-product initiatives.
- Operationalise and embed the Product Aligned Executive Support Model, ensuring consistent ways of working within a Product, regions, and leadership teams.
Requirements
- Significant experience in senior executive assistant or operational leadership roles supporting C-suite or equivalent senior leaders.
- Demonstrated experience working in global, matrixed organisations.
- Proven experience leading, coordinating, or mentoring Executive Assistants or operational teams at scale.
- Experience of driving operational improvements, standardisation, and alignment across teams.
- Understanding of the product organisation.
- Experience partnering closely with Strategy, Operations, or Transformation teams.
Skills
- Exceptional executive support and organisational skills, with the ability to manage high complexity in fast-paced, global environments.
- Strong leadership and influence skills, with experience leading through ambiguity.
- Excellent written and verbal communication skills.
- Advanced customer management and relationship-building capabilities.
- Ability to think strategically while delivering with precision and attention to detail.
- Proven capability in operationalising frameworks, models, or ways of working across large, distributed teams.
- Strong problem-solving and decision-making skills, with sound judgment and discretion.
Experience Level
- Senior Associate
Salary/Compensations
- $78,400 - $130,600
Benefits
- Annual Incentive Plan (AIP/”bonus plan”)
- Annual Wellness Allowance
- Paid time-off
- Medical
- Dental
- Vision
- Flex Spending & Health Savings Options
- Prescription Drug plan
- 401(K) Savings Plan and Company match
- Basic life insurance
- Disability benefits
- Emergency backup dependent care
- Adoption assistance
- Commuter assistance
- Tailored benefits and support
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
About the Company
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
- Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
- Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
- We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.
- Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
Equal Opportunity
- We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.