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About the Role

The Education Liaison serves as a trusted, on-site resource connecting families in the Alice Griffith and Bret Harte communities to educational information, referrals, and support services. This role provides enhanced information and referral services for families in attendance-affected or at-risk households, and school-site based referrals for youth in neighborhoods historically marked by trauma, mistrust, and isolation. The Education Liaison builds trusted relationships to promote school attendance, family engagement, and long-term academic success.

Responsibilities

Deliver on-site resident engagement services to the Alice Griffith community, prioritizing families with elementary and middle school-aged children.
Provide neighborhood-based educational information and referrals to family-supportive services for attendance-affected and at-risk households.
Provide school-site based information and referrals for youth in neighborhoods of historical trauma, mistrust, and isolation.
Maintain a focal caseload of up to 20 households, prioritizing families with multiple elementary/middle school-age youth and high rates of tardiness or absence.
Coach parents and caregivers on their role as their child's education, reinforcing how missed school days and instructional minutes affect long-term learning.
Arrange, coordinate, and co-facilitate site-based education workshops on topics such as school attendance and parent participation.
Attend school-based meetings, representing program and family interests.
Collaborate with educational cohorts, mentors, and coaches to align programming.
Co-facilitate cohort programming, including reconnection and partner events, wellness workshops, and college and career exploration days.
Support ongoing programming, including the Walking School Bus program, Boys Leadership Group, Attendance Initiative, and literacy engagement.
Plan and support community celebrations and seasonal events.
Maintain a consistent, visible presence at community and school meetings to build trust and long-term partnerships.
Collect and record required program data, including outreach activity, referrals, workshop attendance, and school attendance information.

Requirements

Demonstrated ability to build trusted relationships with families in historically underserved communities, ideally in school- or community-based settings.
Must possess a valid California Driver's License, a clean driving record, and reliable, regular transportation.
Must pass a criminal background check and provide TB test clearance within the past two years.
Excellent interpersonal and written communication skills, patience, diplomacy, and comfort presenting to and engaging groups of parents and caregivers.
Ability to think critically, problem-solve, and work collaboratively across multiple partner organizations and school-site teams.
Embraces cultural differences and is committed to fostering diversity, equity, and inclusion.
Strong organizational skills, with the ability to manage an outreach caseload, workshops, and meeting schedules across multiple sites.
Self-motivated and dependable, with the capacity to work both independently and as part of a team.
Demonstrated competency with Microsoft Office Suite, Google platform, Zoom, and other technology platforms.

Skills

Youth development
Family engagement
Community outreach
Interpersonal communication
Written communication
Presentation skills
Critical thinking
Problem-solving
Collaboration
Organizational skills
Time management
Microsoft Office Suite
Google platform
Zoom

Location

San Francisco, CA (Alice Griffith / Bret Harte community sites)

Work Type

Full-Time
On-site

Experience Level

No supervisory experience required

Education Level

B.A./B.S. degree in a related field preferred, or an equivalent combination of education and experience

Salary/Compensations

$27.00-$30.00 per hour

Benefits

Competitive compensation
Zero to low-cost Medical, Dental, Vision premiums
Life insurance
Free life insurance
Long-term disability insurance
Employer-sponsored Health Spending Account
2 weeks of vacation accrued annually for the first 2 years of employment
Accrued paid sick time (96 hours max)
16 paid holidays annually
Personal Birthday Holiday
End-of-Year paid Respite Week
Employee Assistance Program
Health Heroes Program
Mental Health & Wellness services
4% company 401K contribution after one year of service and 21 Years of Age
Professional development program
Discounts in retail, travel, and entertainment
Inclusive culture through in-office events, volunteerism, and community-based networking opportunities

About the Company

Young Community Developers (YCD) is a nonprofit organization established in 1973 serving residents of all ages in underserved San Francisco communities.
YCD empowers residents through education, workforce development, and social services to achieve economic mobility and build positive communities.
YCD's philosophy is that every individual should have the right to sustainable and generational economic mobility, aiming to break the cycle of poverty.
YCD provides employment and training services to around 1,200 community members annually.
YCD was voted by Non-Profit Times as one of the top 50 best non-profits to work for in the United States.

Equal Opportunity

Young Community Developers is an “at-will” and Equal Opportunity Employer.
Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.