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About the Role
Mosaic is seeking a National Sales Manager to lead its Starlink door-to-door sales program, with end-to-end accountability for achieving sales goals and delivering client satisfaction. The priority is to drive sales aggressively, build a high-performing team, and hold every level of the sales team accountable for results. You will directly manage two Regional Sales Managers and work closely with Starlink/SpaceX leadership to align on the sales approach, customer messaging, and field priorities.
Responsibilities
- Own national sales and qualified activation goals, setting clear regional and individual targets, tracking daily activity and weekly results, and driving the team to meet or exceed expectations.
- Lead through two Regional Sales Managers, establishing clear expectations for canvassing activity, conversion, and sales productivity, and holding each manager accountable for their team’s performance.
- Act quickly on underperformance by identifying the cause, setting specific improvement plans and deadlines, and following through with coaching, corrective action, and staffing changes as needed.
- Partner closely with Starlink/SpaceX leadership on sales strategy, including target customers, doorstep messaging, objection handling, and closing, and share field feedback to rapidly implement agreed changes.
- Be a visible, hands-on sales leader by joining representatives and regional managers in the field, observing doorstep conversations, coaching selling skills, and reinforcing the urgency and resilience required for door-to-door sales.
- Build a motivated, competitive sales culture through focused performance reviews, recognition of strong results, and ensuring managers consistently coach and hold representatives accountable.
- Partner with recruiting, training, and operations teams to hire the right people, prepare them to sell, and make them productive quickly, removing obstacles that hinder the field team.
- Own client satisfaction through results, candid communication, and reliable follow-through, keeping Starlink/SpaceX leadership informed of performance, risks, and recovery plans, and resolving issues promptly.
Requirements
- A proven record of leading successful door-to-door or residential direct sales teams and consistently achieving sales targets.
- Experience managing sales managers and geographically dispersed teams, with a strong approach to coaching, performance management, and accountability.
- The ability to diagnose sales gaps using activity and conversion data, make clear decisions, and drive measurable improvement quickly.
- Confidence working directly with client leadership, aligning on sales strategy and messaging, and translating feedback into field action.
- A hands-on, results-driven leadership style.
- Regular travel and hands-on coaching in residential territories are required.
- Flexibility for evening and weekend selling periods.
- Model effective, respectful door-to-door selling.
- Ensure the team follows approved messaging and field safety practices.
Skills
- Sales Management
- Team Leadership
- Performance Management
- Coaching
- Sales Strategy Alignment
- Customer Messaging
- Field Execution
- Sales Data Analysis
- Decision Making
- Recruiting Partnership
- Training Partnership
- Operations Partnership
- Client Satisfaction
- Communication
- Problem Solving
- Telecom Sales (Plus)
- Internet Service Sales (Plus)
- College Student Sales Team Management (Plus)
Location
- National
Work Type
- Full-time
- Field-based
Experience Level
- Sales Management Experience
- Experience Managing Sales Managers
- Experience Managing Geographically Dispersed Teams
About the Company
- Mosaic is seeking a National Sales Manager to lead its Starlink door-to-door sales program.