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About the Role
The PiBnB Logistics Coordinator is responsible for ensuring the smooth execution of physical operations for PiBnB, managing all aspects of site readiness including bookings, props, transportation, and setup. This role focuses on improving systems and workflows to enable scalable operations and requires an organized, responsive individual adept at managing multiple priorities and building relationships.
Responsibilities
- Coordinate PiBnB bookings and scheduling.
- Communicate with hosts or site contacts before, during, and after bookings.
- Confirm access, timing, site requirements, and any special logistics.
- Maintain clear visibility into upcoming bookings and readiness.
- Coordinate which props and equipment are needed at each location.
- Ensure props are staged, transported, and available before operations begin.
- Track missing, damaged, or misplaced items.
- Coordinate replenishment or replacement as needed.
- Coordinate vans and transportation required for each PiBnB deployment.
- Make sure vehicles are available at the right times and locations.
- Coordinate loading, unloading, and transportation of equipment and props.
- Coordinate movers or other external service providers when needed.
- Provide clear instructions and expectations to vendors.
- Ensure locations are set up and reset appropriately.
- Act as a central point of coordination between operators, PiBnB hosts, vendors, drivers, props teams, and internal stakeholders.
- Identify logistics problems early and resolve them quickly.
- Communicate changes clearly when plans shift.
- Build repeatable processes for recurring PiBnB logistics.
- Identify unnecessary manual work and opportunities to simplify coordination.
- Create checklists, trackers, templates, and other lightweight systems.
- Help PiBnB scale from individually coordinated deployments toward a reliable operating system.
Requirements
- Can keep many parallel details straight without dropping things.
- Thinks ahead about dependencies and potential failure modes.
- Sees something that needs to happen and drives it to completion.
- Can distinguish an urgent blocker from something that can wait.
- Gives clear, concise updates and knows when to escalate.
- Works effectively with hosts, vendors, operators, and internal teams.
- Stays effective when plans change or unexpected problems arise.
- Doesn't just solve today's problem; looks for ways to make the next occurrence easier.
- Checks that things are actually ready rather than assuming they are.
- Understands that good logistics makes everyone else's job easier.