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About the Role
The GTM Compliance Analyst will evaluate and onboard customers to support growth while protecting the company from regulatory and compliance risk. This role involves reviewing customer deals, assessing business models, conducting diligence, and determining necessary conditions or escalations. You will collaborate with various teams to translate complex requirements into practical guidance and help build scalable compliance processes.
Responsibilities
- Review prospective and existing customer deals for regulatory, licensing, and policy risk, focusing on business model, use case, product configuration, geography, and regulated activities.
- Conduct onboarding and enhanced diligence for higher-risk customers or use cases, gathering and evaluating relevant documentation.
- Partner with Sales, Account Management, Legal, Product, Risk Operations, and other stakeholders to identify compliance requirements and develop risk mitigations.
- Document compliance decisions, rationale, conditions, and escalations clearly and audibly.
- Track open onboarding conditions, approvals, renewals, and other post-deal compliance obligations.
- Support reviews of regulated or higher-risk segments, including gaming and other industries with specific requirements.
- Research and interpret regulatory and licensing requirements, escalating complex issues.
- Develop and maintain GTM compliance playbooks, risk-tiering frameworks, decision trees, intake requirements, and escalation paths.
- Identify recurring issues and partner with cross-functional teams to improve policies, controls, tooling, training, and guidance.
- Provide training and office-hours support to GTM teams on compliance engagement and information gathering.
- Build reporting and metrics on review volume, turnaround times, risk themes, escalations, and outcomes.
Requirements
- 4–6 years of experience in Compliance, Legal, Risk, Operations, or a related function, preferably in fintech, financial services, payments, technology, or another regulated industry.
- Experience conducting risk-based reviews (customer, partner, onboarding, or deal-level).
- Experience translating regulatory or policy requirements into clear, actionable guidance for business teams.
- Strong judgment and analytical skills, including assessing ambiguous fact patterns and identifying material compliance risks.
- Exceptional written and verbal communication skills.
- Proven ability to collaborate with Sales, Account Management, Legal, Product, Customer Oversight, Operations, and other cross-functional partners.
- Strong organizational and project-management skills.
- Self-motivated, detail-oriented, and comfortable operating in a fast-paced environment with evolving processes.
Skills
- Risk-based reviews
- Regulatory interpretation
- Policy translation
- Cross-functional collaboration
- Project management
- Customer onboarding
- KYB/KYC
- Enhanced due diligence
- Restricted-business reviews
- Licensing analysis
- Third-party risk
- Deal-desk compliance
- Gaming regulatory frameworks
- Multi-jurisdictional licensing
Location
- San Francisco
- New York
- Seattle
- Washington D.C.
- Raleigh
- London
- Amsterdam
Work Type
- Full-time
Experience Level
- Mid-level
Benefits
- Medical
- Dental
- Vision
- 401(k)
About the Company
- Plaid empowers the transformation of how people interact with their finances by building tools and experiences for developers. Their network covers 12,000 financial institutions across the US, Canada, UK, and Europe, powering tools used by millions for healthier financial lives. Founded in 2013, Plaid works with thousands of companies, including major banks and services like Venmo and SoFi.
- The Compliance team ensures Plaid adheres to all applicable laws, regulations, and internal policies, partnering with business stakeholders to build processes and systems that demonstrate compliance.
Equal Opportunity
- Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.