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About the Role
The Payments & Commercial Abuse Analyst investigates and mitigates fraud, abuse, and monetization risks within Adobe's commerce ecosystem. This role uses data-driven investigations and cross-functional partnerships to identify threats, develop mitigations, and provide intelligence to protect revenue and customer trust.
Responsibilities
- Investigate payment fraud, monetization abuse, account misuse, and commercial abuse schemes.
- Analyze transactions, customer behaviors, and associated signals to identify suspicious patterns and assess risk.
- Evaluate escalations and emerging threat patterns to develop risk assessments and response recommendations.
- Utilize SQL and analytical tools to identify trends, uncover fraud patterns, and generate actionable intelligence.
- Translate investigative findings into scalable detection strategies and operational controls.
- Partner with Data Science, Engineering, and AI teams to define abuse indicators and enhance detection capabilities.
- Produce intelligence assessments and trend analyses on emerging abuse patterns and monetization risks.
- Balance fraud prevention objectives with customer experience when evaluating controls and policies.
- Provide recommendations to strengthen payment risk controls and fraud mitigation strategies.
- Collaborate with cross-functional teams to address emerging threats and improve platform resilience.
Requirements
- Exceptional written and verbal communication skills.
- Strong analytical and investigative skills.
- Experience using SQL/SPL and data analysis techniques.
- A naturally inquisitive and investigative mindset.
- Strong understanding of payment and commerce risk concepts.
- Experience identifying risk signals and translating findings into scalable strategies.
- Creative and strategic problem-solving capabilities.
- Proven ability to manage competing priorities and adapt quickly in a dynamic environment.
- Self-motivated, proactive, and comfortable operating with ambiguity.
- Strong attention to detail, sound judgment, and commitment to delivering accurate outcomes.
- Ability to balance fraud prevention objectives with customer experience, operational efficiency, and business outcomes.
Skills
- SQL
- Data analysis
- Investigative methodologies
- Risk assessment
- Fraud detection
- Abuse prevention
- Threat intelligence
- Machine learning concepts (familiarity)
- AI-driven abuse trends (familiarity)
Location
- U.S.
Work Type
- Full-time
Experience Level
- Preferred experience in payments risk, commerce fraud, fraud investigations, abuse prevention, trust and safety operations, fraud analytics, cybersecurity investigations, threat intelligence, or enterprise risk management.
Salary/Compensations
- U.S. pay range: $81,500 - $189,800 annually
- California pay range: $131,100 - $189,800
- New York pay range: $131,100 - $189,800
Benefits
- Comprehensive benefits programs
About the Company
- Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
- Adobe's industry-leading offerings enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
- Over 30,000 employees worldwide are creating the future and driving the next decade of growth.
- Mission to hire the very best and create a company culture where all employees are empowered to make an impact.
- Belief that great ideas can come from anywhere in the organization.
Equal Opportunity
- Adobe is proud to be an Equal Employment Opportunity employer.
- We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
- Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.