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About the Role

Seeking a Senior Content Supply Consultant to help customers assess, optimize, and manage their content supply processes, leveraging generative AI and automation for hyper-personalized content delivery and outstanding consumer experiences.

Responsibilities

Lead business discovery workstreams and align with customers on business goals and critical metrics.
Map the content lifecycle from creation to distribution.
Assess the customer’s content supply process to identify inefficiencies and bottlenecks.
Define the role of Generative AI and automation capabilities to reduce cost and time for content creation, production, and delivery.
Perform complex process re-design to align the content supply process with customer strategy and drive improvements in productivity, cycle time, quality, and customer satisfaction.
Define workflows outlining tasks, responsibilities, dependencies, and approvals for content progression.
Guide customers to train AI models on data for consistent brand representation across channels.
Help customers assess brand guidelines, define AI integration objectives, develop AI-specific guidelines, train teams, and implement monitoring and evaluation processes.
Design effective content approval processes to ensure published content aligns with customer policies and expectations.
Develop implementation strategies and roadmaps for Adobe solutions that enable content supply.
Research and define relevant content performance and content process benchmarks.
Design and implement content performance and content process reporting mechanisms to monitor progress against KPIs.
Analyze performance and surface insights for continued optimization and validation of business outcomes.
Perform organizational analysis to assess barriers to adoption and develop mitigation strategies.
Advise and lead customers through the change required to adopt optimized content tools and processes.
Identify and enable customer teams on required capabilities, functionality, and features across Adobe technologies, with a focus on Adobe Experience Manager and Workfront.
Support the enablement of customer teams across roles, responsibilities, and processes that facilitate the customer’s optimized content supply chain.
Continually grow your footprint and role within the client engagement and relationship.

Requirements

5+ Years of content supply optimization experience as a Product Owner, Product Manager, or Lead Business Consultant.
Ability to translate business requirements into technical solutions and leverage content solutions to meet business needs.
Deep understanding of Content Management platforms and technologies (AEM, Workfront preferred) from a business perspective and standard methodologies around implementations.
AEM + Workfront Certified Business Practitioner.
Complex process re-design expertise coupled with change management experience.
Experience with AI and automation, with a strong understanding of how AI, machine learning, and generative AI can revolutionize the content supply chain.
Experience with AI model training and the development of processes to secure adherence to brand standards.
Understanding or experience in using productized APIs, SaaS, SOA, Cloud Services, and Content Management Systems is beneficial.
Extensive Agile experience and product backlog management experience.
Customer-centric approach.
Outcome mentality and strong ability to plan for and realize business value.
Demonstrated experience working with business users and senior stakeholders, software engineers, application architects, and digital marketing agencies.
Clear written and verbal communication skills for presenting outcomes, sharing information, and leading meetings.

Skills

Content supply optimization
Generative AI
Automation
Content lifecycle management
Process re-design
Change management
AI model training
Brand guidelines
Content approval processes
Adobe Experience Manager
Adobe Workfront
Adobe Creative Cloud
Adobe Express
Adobe Frame.io
Content performance reporting
Agile methodologies
Product backlog management
Stakeholder management
Communication skills

Location

London

Work Type

Hybrid
6 month FTC

Experience Level

Senior

Education Level

AEM + Workfront Certified Business Practitioner

Salary/Compensations

An excellent salary based on experience and equal pay policies

Benefits

Flexible, hybrid working policy (2 days from the office, depending on location)
Pension
Free private healthcare
Mental health support
Company sick pay scheme
26 days paid holiday (plus UK Bank Holidays)
Season ticket loan
Cycle to work scheme
Enhanced family friendly policies
Social and Cultural Events
Inspirational Talks
Learning and Development opportunities
Buddy Programme

About the Company

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster.
Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data.
We’re 50|50 tech and marketing, partner-led, and first to move.
Clients include Google, Lufthansa, Meta, eBay, and OpenAI.
We have been certified B Corp and Climate Neutral since 2021.
We are drawn to people who stay curious, move with intent, and never stop inventing.
Our culture runs on three values: better together, relentlessly curious, and get sh*t done.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

Equal Opportunity

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive.
We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide!
We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.