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About the Role
The primary responsibility of a salesperson is to meet established sales goals for truck and trailer sales through selling to existing customers and seeking out new customers.
Responsibilities
- Prepares and specs all sold orders for both Peterbilt and International.
- Identifies and secures all pricing discounts, promotional marketing programs and special rebate allowances.
- Checks all pre-bills and confirm that specs match customer requirements.
- Assist customers in selecting a truck or trailer by asking questions and listening carefully to their response to satisfy their transportation needs.
- Explain product performance, application, and benefits to prospects.
- Offer test-drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
- Exhibit a high level of commitment to customer satisfaction.
- Utilize dealership sales control and follow-up system.
- Know and understand federal, state, and local laws which govern retail truck and trailer sales.
- Attend product and sales training courses and meetings as requested by management.
- Keep abreast of new products, features, accessories, etc., and their benefits to customers.
- Turn over 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
- Write complete sales orders and process paperwork in accordance with established dealership policies.
- Prepare sold trucks and trailers for customer delivery prior to customer arrival.
- Work to maintain and build relationships with existing customers.
- Aggressively prospect for and build business with new customers.
- Perform a minimum of 40 in person sales contacts monthly and enters results into HCMS.
- Deliver trucks and trailers to customers, ensuring that the customer understands the operating features, warranty, and paperwork.
- Perform per unit pre-sale and post-sale inspection.
- Introduce customers to parts and service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Follow up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintain and utilize Hunter Customer Management Systems.
- Understand the terminology of the truck business and keeps abreast of changes in product technology, incoming inventory, features, accessories, etc.
- Knows and understands the value of used trucks and trailers in dealership inventory.
- Conduct truck and trailer delivery ensuring that the customer understands the operating features, warranty, and paperwork.
- Make sales calls with self-provided dependable transportation.
- Maintain professional appearance at all times.
- Must be able to drive across county and state lines.
- Read and be accountable to The Hunter Family of Companies New and Used Truck Sales Policies and Procedures manual.
- Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment.
Requirements
- Two to four years related experience and/or training; or equivalent combination of education and experience.
- Candidate must be able to present themselves professionally in a multitude of environments, from entertaining, to the board rooms of very high-profiled fleet owners.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several variables in standardized situations.
- Must meet company insurability standards.
- While performing the duties of this job, the employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.
- Regularly exposed to moving mechanical parts and outside weather conditions.
- Frequently exposed to wet and/or humid conditions and fumes or airborne particles.
- The noise level in the work environment is usually moderate.
Skills
- Sales
- Customer Service
- Truck and Trailer Sales
- Peterbilt and International Sales
- Pricing and Discount Identification
- Customer Needs Assessment
- Product Explanation
- Test Drives
- Customer Satisfaction
- Sales Control and Follow-up
- Legal Compliance (Sales)
- Product Training
- New Product Knowledge
- Finance and Insurance Processing
- Sales Order Writing
- Paperwork Processing
- Customer Delivery
- Relationship Building
- Customer Prospecting
- Sales Contact Management
- Pre-sale and Post-sale Inspection
- Parts and Service Department Introduction
- Owner Follow-up Systems
- Hunter Customer Management Systems
- Truck Business Terminology
- Product Technology Awareness
- Used Truck and Trailer Valuation
- Professional Appearance
- Driving (Interstate)
- Health and Safety Policy Adherence
Location
- Syracuse, NY
Work Type
- Full-Time
- Exempt
Experience Level
- Two to four years related experience
- 3-6 months of hire (for CDL)
Education Level
- HS Diploma or GED required
Salary/Compensations
- $65,000 - $75,000 base salary plus commission
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts (FSA)
- Optional supplemental benefits
- 401(k) with company match
- Competitive paid time off
- Paid holidays
- Company-paid training
- Mentorship
- Career advancement opportunities
- Employee assistance programs
- Wellness resources
About the Company
- Hunter Truck is one of the largest Peterbilt dealer groups in the country.
- Hunter Truck has twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia.
- Hunter Truck is a family-owned company trusted since 1938.
Equal Opportunity
- Hunter Truck is an Equal Opportunity Employer.
- We celebrate diversity and are committed to building an inclusive workplace for all employees.