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About the Role
Dialysis Clinic, Inc. is seeking motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits and a positive, mission-driven culture. The Hospital Services Clinic Administrator is responsible for managing and overseeing the daily operations of the dialysis hospital services program including financial oversight, staffing, human resources, supply management, quality management and patient safety. The position will provide leadership, coaching, and mentoring of all direct reports.
Responsibilities
- Provide direct oversight to ensure policy and procedures are followed and standards of care are met in accordance with ESRD Network, regulatory agencies, DCI’s Quality Assurance Performance Improvement (QAPI) and the individual unit’s requirements.
- Maintain an environment that meets the Network/IPRO, local, state and federal requirements to ensure survey readiness at all times.
- Act as a resource for the patients and families to address concerns, questions and review patient satisfaction surveys.
- Lead and document Huddles for each shift to ensure patient and unit needs are communicated and cascaded to all levels.
- Facilitate staff meetings on a monthly basis, documenting minutes and sharing with all staff to ensure staff are up to date on new information, changes, industry, regulatory, and accreditation standards.
- Responsible for strong physician relationships and ensures regular and effective communication.
- Coordinate with the Technical Manager and review regularly the documentation for maintenance and repair of all equipment to ensure regulatory standards are met.
- Engage with Assistant Area Operations Director in financial accountability to ensure efficient utilization of supplies, labor, and equipment through monthly reviews that align with the clinic goals.
- Ensure that all employees are credentialed in each hospital in a timely manner and ensure that initial and annual requirements are completed to maintain credentialing.
- Collaborate with the Charge Nurse or Assistant Area Operations Director on direct patient care needs, staff and patient scheduling.
- Utilize the Risk Management system for occurrences to ensure reporting, investigation and follow up is completed in a timely manner.
Requirements
- Maintain certification in CPR
- Must successfully complete DCI’s comprehensive training program
Skills
- Excellent communication skills
- Demonstrated clinical proficiency
- Ability to multitask and prioritize projects
- Desire to collaborate with care teams
- Ability to problem solve
- Customer service mindset in communicating with patients, team members and partner hospital
Location
- Syracuse
Work Type
- Full-time
- Weekend call
Experience Level
- Four years experience in dialysis is preferred
- Experience in a supervisory role is preferred
Salary/Compensations
- $90k-$130k depending on experience
Benefits
- Comprehensive medical, dental and vision benefits
- Life and long-term care insurance provided at no additional expense to employee
- Paid time off (PTO) including holidays
- Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
- Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
- Education reimbursement
- Employee assistance program
- Wellness program
About the Company
- Dialysis Clinic, Inc. is the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day.
- DCI invests in our care teams and funds research to further kidney care and treatment options.
- DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options.
- We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations.
Equal Opportunity
- DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
- DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.
- If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.