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About the Role
The New Business Coordinator supports Sales/Account Management personnel in prospecting, acquiring, or retaining business. This role may involve researching prospective business, handling customer inquiries, and coordinating meetings.
Responsibilities
- Gather data, create and/or maintain databases.
- Participate in enrollments and prepare materials for enrollment sessions.
- Prepare documentation for prospective or existing customers and review forms for completeness.
- Develop relationships with customer representatives.
- Respond to questions from prospects regarding benefit information and available benefit options.
- May include some travel.
- Communicate and interact effectively and professionally with co-workers, management, and customers.
- Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies, and other applicable corporate and departmental policies.
- Maintain complete confidentiality of company business.
- Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.
Requirements
- Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
- State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
- Organizational and decision-making skills.
- Written and verbal communications skills including telephone skills.
- Ability to interact professionally with both internal and external contacts.
- Proficient in Microsoft Excel, Word, PowerPoint and Access.
- Bachelor’s degree and 2 years’ experience as a health care / ancillary product management in a marketing service representative role OR 6 years’ experience combination of sales/marketing/health/ancillary insurance experience involving processing and coordination of services for health care clients.
- Must have General Lines Agent – Life, Health State insurance License within required time frame per state regulations.
- PC experience in Microsoft Excel, Word, PowerPoint and Access.
Skills
- Organizational skills
- Decision-making skills
- Written communication skills
- Verbal communication skills
- Telephone skills
- Microsoft Excel proficiency
- Microsoft Word proficiency
- Microsoft PowerPoint proficiency
- Microsoft Access proficiency
Education Level
- Bachelor Degree
Salary/Compensations
- $41,700.00 - $92,800.00
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan
About the Company
- HCSC is a purpose-driven company that invests in employee professional development.
- Health Care Service Corporation is committed to offering meaningful benefits to employees to support their life outside of work.
Equal Opportunity
- HCSC is an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.