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About the Role
The Senior Analyst, Crew Pairing Optimization is the subject matter expert for the Jeppesen Crew Pairing. This role assists Airline Optimization, Crew Planning and Crew Staffing analysts in cross-departmental collaboration to ensure the efficiency and efficacy of the Calibration Tool for creating robust and resilient crew pairings. The Senior Analyst will perform data analysis, data quality assurance, and ad hoc projects to enable system robustness and achievable Key Performance Indicators (KPIs).
Responsibilities
- Identify, create, and facilitate process design changes through business and systems process analysis, focusing on quality improvement and ensuring data reliability and validity.
- Collaborate with business partners and internal stakeholders to achieve business strategies via the crew pairing optimization process.
- Develop and manage metrics and reporting that drive crew pairing optimization efficiency.
- Meet with stakeholders regularly to review deliverables and deadlines.
- Support system upgrades and lead recommendations for enhancements.
- Analyze data for trends and patterns, and interpret data with clear objectives.
- Perform other duties as assigned.
Requirements
- Bachelor’s Degree in Industrial Engineering, Operations Research, Data Science, Statistics, Mathematics, Engineering, Computer Science, Supply Chain, Finance, Economics, or related field; OR demonstrated capability with a High School Diploma/GED and at least four (4) years of previous relevant work experience.
- Three (3) years of analytical or related work experience.
- Strong capabilities with a programming language such as Python.
- Strong capabilities with database querying such as SQL.
- Strong capabilities with Microsoft PowerPoint and Excel.
- Excellent verbal and written communication skills.
- Excellent data analysis and problem-solving skills.
- Ability to work independently and in a team environment.
- Available for occasional overnight travel (10%).
- Must pass a pre-employment drug test.
- Must be legally eligible to work in the country in which the position is located.
- Authorization to work in the US is required.
- This position is not eligible for visa sponsorship.
Skills
- Python
- SQL
- Microsoft PowerPoint
- Microsoft Excel
- Data analysis
- Problem-solving
- Crew planning/airline operations experience
- Crew production tools and processes
- Airline scheduling
- Route planning
- Machine learning
- Modeling
Location
- US
Work Type
- Traditional office environment
- Extended hours when operationally necessary
Experience Level
- Senior
- Three (3) years of analytical or related work experience
- Three (3) years of crew planning /airline operations experience
Education Level
- Bachelor’s Degree in Industrial Engineering, Operations Research, Data Science, Statistics, Mathematics, Engineering, Computer Science, Supply Chain, Finance, Economics, or related field
- High School Diploma/GED
Salary/Compensations
- $88,000.00 - $132,000.00 per year
Benefits
- Performance bonuses
- Restricted stock units
- Healthcare benefits
- 401(k) plan and company match
- Crewmember stock purchase plan
- Short-term and long-term disability coverage
- Basic life insurance
- Free space available travel on JetBlue
About the Company
- JetBlue values: Safety, Caring, Integrity, Fun and Passion.
- Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards.
- Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls.
- Uphold JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities.
Equal Opportunity
- Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion.