Professional Development and Training Coordin
Little Flower Children and Family Services of New York · NY, US
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About the Role
The Professional Development & Training Coordinator supports workforce development by overseeing training, onboarding, and staff development initiatives. This role ensures staff are equipped with the necessary tools, knowledge, and competencies to deliver trauma-informed, youth-centered care in alignment with agency and regulatory standards. The coordinator collaborates with leaders and subject matter experts to deliver engaging learning experiences and promote continuous professional growth.
Responsibilities
- Collaborate with Human Resources to identify training needs and develop a comprehensive training program.
- Design and deliver onboarding and orientation for all newly hired RTC staff.
- Track and maintain staff training compliance with OCFS and internal agency standards.
- Collaborate with outside agencies to identify potential partnerships for support and training offerings.
- Advertise and communicate training offerings to RTC staff, emphasizing mandatory training compliance.
- Participate in outreach events to bolster recruitment.
- Develop and facilitate training on trauma-informed care, youth and family engagement, crisis intervention, documentation, and agency-specific protocols.
- Serve as the point person for Therapeutic Crisis Intervention (TCI) training, including scheduling, recertification, and data tracking.
- Serve as a TCI trainer and coordinate external facilitators.
- Partner with Quality Assurance, HR, and program leadership to identify training needs and implement improvement strategies.
- Maintain a centralized training calendar and system for documenting attendance, certification, and evaluations.
- Lead staff focus groups to identify training needs and strengthen staff support.
- Provide coaching, mentoring, and professional development opportunities for staff.
- Support leadership development initiatives and succession planning.
- Foster a culture of learning, collaboration, and accountability consistent with trauma-informed care principles.
- Continuously assess best practices for attracting, developing, and retaining a skilled and stable workforce.
- Partner with Human Resources and RTC leadership to gather employee feedback and identify opportunities to strengthen employee engagement, retention, and professional development.
Requirements
- Bachelor's degree in education, human services, organizational development, or related field required.
- Minimum of 3 years of experience in training, facilitation, or workforce development, preferably in a child welfare or residential care setting.
- Certified TCI trainer preferred or will have the ability to become certified upon hire.
- Experience in adult learning, coaching, and trauma-informed systems change.
- Excellent communication, organization, and instructional design skills.
Skills
- Training
- Facilitation
- Workforce development
- Adult learning
- Coaching
- Trauma-informed systems change
- Instructional design
- Communication
- Organization
Location
- Wading River, Suffolk County
Work Type
- Full-time
- Hybrid
Experience Level
- Minimum of 3 years of experience
Education Level
- Bachelor's degree
About the Company
- Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.
- Staff of more than 500 build well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.
Equal Opportunity
- Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.