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About the Role
As a Receptionist/Concierge at Chartwell, you will be the welcoming face of the residence, managing clerical and accounting tasks, interacting with residents and visitors, and contributing to a safe and engaging atmosphere.
Responsibilities
- Welcome residents, families, and visitors, and respond to inquiries with care
- Answer phones, route messages, and manage incoming and outgoing mail
- Maintain accurate records, files, and office documentation
- Assist with billing, accounts payable/receivable, and daily bank deposits
- Support the team in keeping the residence safe, secure, and well-organized
- Ensure health, safety, and confidentiality policies are always followed.
Requirements
- Previous experience in a receptionist, clerical, or bookkeeping role
- Ability to manage physical and mental demands of the role
- Must be prepared to respond to emergency situations
- Clear Criminal Background Check, VSS and TB Test where required
Skills
- Proficiency in Microsoft Word and Excel
- Working knowledge of office systems
- Exceptional communication and customer service skills
- Ability to multitask, prioritize, and remain calm under pressure
- Comfort interacting with seniors, families, and visitors with warmth and empathy
- Organized, self-motivated, and able to work both independently and in a team
Education Level
- Secondary school diploma (Grade 12) or equivalent required
Benefits
- Competitive compensation and benefits
About the Company
- At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees.
- Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
- Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work.
Equal Opportunity
- We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities.
- If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.