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About the Role
This is a critical leadership role responsible for the design, stability, security, and continuous improvement of both on-premise and cloud infrastructure across the organization. If you are passionate about building resilient infrastructure, leading high-performing technical teams, and driving modernization initiatives in a purpose-driven environment, we want to hear from you.
Responsibilities
- Lead, mentor, and develop a high-performing Infrastructure Services team
- Provide coaching, performance management, and growth opportunities for staff
- Foster a culture of accountability, collaboration, and continuous learning
- Ensure reliable 24x7 operations of enterprise systems
- Provide strategic and tactical leadership for the design, implementation, and optimization of IT infrastructure
- Oversee data centre operations, servers, storage, networking, telecom, and cloud platforms
- Lead infrastructure modernization initiatives across both on-prem and cloud environments
- Establish and maintain infrastructure standards, processes, and operational procedures
- Drive the design, implementation, and performance of WAN, LAN, and cloud infrastructure
- Manage system administration practices, monitoring, and performance optimization
- Lead infrastructure capacity planning and prioritization initiatives
- Lead infrastructure-related security design, implementation, and monitoring
- Oversee vulnerability management, penetration testing, patching, and compliance activities
- Maintain cybersecurity policies, controls, and governance frameworks
- Partner on threat detection, response, and forensic analysis
- Support compliance initiatives, including PCI-DSS assessments and audits
- Manage infrastructure budgets (OPEX & CAPEX) with a focus on value optimization
- Develop business cases to support strategic investments
- Manage vendor relationships and external service providers
- Promote a strong culture of information security awareness
- Deliver and support training initiatives for employees and leaders
Requirements
- Post-secondary education in IT or a related discipline
- 5+ years of progressive experience in senior technical infrastructure and management roles (Tier III–IV), including leadership responsibilities
- Proven experience leading, coaching, and developing technical teams
- Strong experience across network infrastructure (LAN/WAN, switching/routing, VoIP)
- Strong experience across server virtualization & enterprise storage (SAN)
- Strong experience across cloud platforms and hybrid infrastructure environments
- Strong experience across cybersecurity frameworks and practices
- Deep understanding of network protocols and services (TCP/IP, DNS, HTTP/S, SMTP, Active Directory, etc.)
- Deep understanding of monitoring, troubleshooting, and hands-on system configuration
- Experience with vulnerability management, penetration testing, and security operations
- Familiarity with PCI-DSS or similar regulatory frameworks is highly preferred
- Experience managing infrastructure budgets and vendor relationships
- Strong project management and prioritization capabilities
- Ability to translate technical risk into business impact and decision-making
- Exceptional communication and facilitation skills across technical and non-technical audiences
Skills
- Network infrastructure (LAN/WAN, switching/routing, VoIP)
- Server virtualization & enterprise storage (SAN)
- Cloud platforms and hybrid infrastructure environments
- Cybersecurity frameworks and practices
- Network protocols and services (TCP/IP, DNS, HTTP/S, SMTP, Active Directory, etc.)
- Monitoring, troubleshooting, and hands-on system configuration
- Vulnerability management
- Penetration testing
- Security operations
- PCI-DSS
- Project management
- Budget management
- Vendor management
- Communication
- Facilitation
Location
- Hybrid
Work Type
- Permanent Full-Time
- Hybrid work model: minimum two days per week in-office (Tuesday and Wednesday)
Experience Level
- Senior technical infrastructure and management roles (Tier III–IV)
- Leadership responsibilities
Education Level
- Post-secondary education in IT or a related discipline
Salary/Compensations
- Expected Hiring Salary Range: $99,297 - $124,121
- Ability to progress to a maximum of $142,739 with demonstrated experience and proficiency
Benefits
- Comprehensive benefit package
- Flex benefit plan
- Tuition reimbursement
- Flexible work arrangements
- Pension plan
- Birth parent/parental top up
About the Company
- SickKids Foundation, with over 50 years of philanthropic impact is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year.
- As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world.
- As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.
- We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering a superior donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and disrupting the market through data and technology.
- SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in our policies, practices, and behaviours.
- We aim to build awareness and skills in this area, both internally and with our partners.
- Our commitment extends to creating a safe, positive work environment.
Equal Opportunity
- SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission.
- We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee.
- As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLGBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.
- Candidates who require accommodation during the recruitment process should contact the People & Culture team at: recruitment@sickkidsfoundation.com