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About the Role
The Transition Assistant Manager plays a key role in supporting the successful onboarding of Financial Advisors. This position combines operational oversight, team leadership, and hands-on execution to ensure transitions are managed efficiently and effectively. The role also provides leadership support to the Transition Team and contributes to departmental strategy, performance, and continuous improvement initiatives.
Responsibilities
- Support direct oversight and day-to-day guidance of Transition Planners and Transition Administrators
- Act as a mentor, coach, and escalation point for team members
- Assist in performance management, development, and training of team staff
- Help drive team engagement, productivity, and accountability
- Oversee and actively participate in onboarding of Financial Advisors and Agents
- Act as a primary point of contact for assigned transitions
- Monitor transition progress and provide regular updates to stakeholders and senior management
- Coordinate and manage transition timelines, deliverables, and milestones
- Customize transition plans based on individual advisor needs
- Ensure adherence to policies and procedures related to compliance, operations, and technology
- Maintain and improve transition processes, checklists, and reporting tools
- Analyze transition metrics and provide recommendations for improvement
- Assist in managing departmental goals, projects, and initiatives
- Support quality assurance and documentation accuracy throughout transitions
- Act as a liaison between Financial Advisors and internal departments
- Maintain ongoing communication with transitioning advisors and their teams
- Coordinate advisor setup, including IT, office setup, and required approvals
- Facilitate CIRO registration and insurance requirements
- Contribute to departmental projects and cross-functional initiatives
- Participate in presentations to prospective Financial Advisors during head office visits (HOV)
- Assist in developing new training materials, tools, and systems
- Support continuous improvement and innovation within the transition function
Requirements
- 5+ years in the Investment Brokerage or Financial Services Industry
- College diploma or degree, or equivalent combination of education and experience
- Completion of the Canadian Securities Course (CSC)
- Completion of the Conduct and Practices Handbook (CPH)
- Prior leadership, supervisory, or assistant management experience
- Experience with Dataphile and Microsoft Dynamics CRM
- Strong understanding of Financial Advisor and Sales Assistant processes
- Strong leadership and coaching capabilities
- Ability to manage multiple priorities in a fast-paced environment
- Excellent interpersonal and stakeholder management skills
- Strong attention to detail and accuracy
- Proactive mindset with sound decision-making ability
- Ability to work independently and within a team
- Strong presentation and communication skills
- High level of professionalism, discretion, and confidentiality
- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook & Copilot)
- Excellent organizational, communication, and problem-solving skills
Location
- Canada
Work Type
- Full-time
Experience Level
- Assistant Manager
Education Level
- College diploma or degree
Salary/Compensations
- $90,000 - 100,000 annually
Benefits
- Flexible workstyles
- Competitive compensation and benefits package
- Health Benefits
- RRSP Matching Program
- Employee Stock Purchase Plan
- Paid Time Off
- Volunteer Days
- Discretionary Bonuses
- Tuition Reimbursement
About the Company
- Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.
- At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture.
Equal Opportunity
- The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
- We demonstrate our commitment to ensuring equal opportunities for all candidates.
- To request accommodations, candidates are instructed to contact Human Resources via email at recruitment@raymondjames.ca.
- We may use automated or AI-enabled tools to support parts of our recruitment and screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently, but they do not replace human decision-making.