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About the Role
As a Water Mitigation Technician, you will assist customers after water, flood, or storm-related losses by setting up drying equipment, monitoring drying progress, and helping restore properties to pre-loss condition. Our technicians are often the first face a customer sees after a stressful event, making professionalism and customer service essential.
Responsibilities
- Respond to water damage and emergency mitigation projects
- Extract water and remove damaged, non-salvageable materials as directed
- Set up and monitor drying equipment, including air movers, dehumidifiers, and HEPA air scrubbers
- Document drying progress using a company-provided mobile device
- Perform moisture readings and follow restoration protocols
- Communicate professionally with customers, teammates, and management
- Maintain a clean, safe, and professional job site
- Drive company vehicles safely while following company policies and traffic laws
- Participate in after-hours and weekend on-call rotations as needed
Requirements
- High school diploma or GED preferred
- Valid driver's license with a clean driving record
- Ability to lift, carry, and move 50+ pounds regularly
- Ability to work in varying environments, including attics, crawl spaces, and outdoor conditions
- Reliable transportation to and from the office
- Positive attitude and strong work ethic
- Customer service experience is a plus
- Restoration, construction, or labor experience is welcomed but not required
- IICRC Water Restoration Technician (WRT) certification is preferred but not required
- Bilingual (English/Spanish) candidates are encouraged to apply
Skills
- Customer service
- Restoration
- Construction
- Labor
- IICRC Water Restoration Technician (WRT) certification
- Bilingual (English/Spanish)
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- No extensive industry experience required
- Advancement potential
Education Level
- High school diploma or GED preferred
Benefits
- Health Insurance 100% Paid by Company for Employee
- Vision, Dental, Long/Short term Disability
- 401 K With Company Matching
- Life Insurance
- Paid Vacation, Sick time and Holidays
- Monthly Bonus Incentive
- Company Vehicle
- Advancement Potential
- Ongoing training, coaching and guidance
- An exciting environment that challenges you everyday
About the Company
- Since 2003, Dry Force has helped homeowners and businesses recover from water, fire, mold, and storm damage.
- We take pride in our commitment to quality, integrity, and exceptional customer service.