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About the Role
Develop and maintain quality systems according to standards and assist customers with any issues.
Responsibilities
- Perform ongoing testing of parts, including functional, dimensional, and physical properties.
- Create, update, and maintain quality documentation, customer contact reports, customer sort reports, and procedures.
- Serve as a focal point of contact for internal and external customers.
- Participate in and initiate cross-functional teams for effective problem-solving and mistake-proofing quality problems.
- Travel to provide customer support and resolve problems.
- Participate in and improve product development meetings to review engineering changes, manufacturing methods, planning, and process specifications related to product quality.
- Coordinate with customers regarding quality performance trends and corrective actions.
- Communicate production and quality issues with employees and supervision.
- Develop and support all APQP documentation required for PPAP, PSO, etc.
- Manage ECNs after SOP or during the Production Phase.
- Prepare and submit APQP documentation.
- Support and collaborate with Materials and Production departments to plan and perform Run@Rates.
- Develop visual standards and system criteria for manufacturing operations during new launches and maintain them for serial life products.
- Follow all internal and OSHA-required safety procedures.
- Adhere to all company policies and procedures.
- Maintain work area per 5S standards.
- Perform other duties as requested by management.
Requirements
- Technical Degree or equivalent experience.
- Computer literate.
- Experience with ISO9001, IATF16949, PPAP, APQP, SPC, MSA, FMEA, QOS, and 8D Problem Solving.
- Knowledge of quality systems and standards.
- Knowledge of inspection techniques and measurement instrument usage.
- Capable of performing Gage R&R and Capability studies.
- Ability to perform part inspection with constant lifting of boxes for inspection and labeling.
Skills
- Problem Solving
- Quality Systems
- Inspection Techniques
- Measurement Instrument Usage
- Gage R&R
- Capability Studies
- APQP Documentation
- PPAP
- PSO
- ECN Management
- Run@Rates Planning
- Visual Standards Development
- 5S Standards Maintenance
Location
- One location
Work Type
- Full-time
- Day shift
- Monday to Friday
- Weekend Availability
Experience Level
- 1 year (Preferred) ISO 9001
- 1 year (Preferred) Plastics injection molding
- 1 year (Required) Automotive Manufacturing
Education Level
- Technical Degree or equivalent experience
- Bachelor's (Preferred)
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance