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About the Role
The Food Service Representative is responsible for the operation of the Food Service business during their shift, reporting to the Food Service Lead or Manager.
Responsibilities
- Greet each customer with a friendly smile and provide prompt, courteous service.
- Complete customer transactions in a timely manner.
- Abide by company dress code and local health regulations.
- Wear a hairnet and apron while preparing and serving food.
- Develop and maintain customer relationships by recognizing regular and new customers.
- Provide customers with the best buying experience possible.
- Maximize sales and profits.
- Complete daily and weekly food service paperwork as assigned.
- Follow product recipes, production procedures, proper ingredients, and correct portions.
- Maintain food service cleanliness standards, including cleaning spills, work surfaces, and display cases.
- Restock condiments and supplies.
- Keep customer food prep/sitting areas stocked and clean.
- Empty trash receptacles in the food service area.
- Wash and sanitize all food service utensils, pots, and pans.
- Maintain all food products at proper temperatures.
- Report maintenance needs to the Manager.
- Report any safety incidents or injuries to the Manager.
- Open and close the food service operation if applicable or in case of an emergency.
- Record daily bad merchandise/waste and take appropriate action.
- Complete all reports and/or forms accurately and in a timely fashion.
- Adhere to all company policies.
- Participate in other related tasks or activities as assigned by management.
Requirements
- High school diploma or equivalent, or relevant experience in the retail/convenience/food service industry.
- Outstanding customer service skills.
- Reliable transportation and punctuality.
- Positive attitude and teamwork.
- Well-organized with good time management skills.
- Good people management skills.
- Flexible availability, including all shifts and days of the week.
- Ability to work alone and in a group.
- Good personal hygiene.
- Ability to handle multiple tasks simultaneously.
Skills
- Customer service
- Time management
- People management
- Organization
- Personal hygiene
- Multitasking
Location
- Austin, TX
Work Type
- Full-Time
- Part-Time
Education Level
- High school diploma or equivalent