Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Associate Client Success Manager role.

Rezi rewrites your resume against Inmar Intelligence's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Associate Client Success Manager posting at Inmar Intelligence — free, in seconds.

About the Role

The Associate, Client Success Manager – Retail Media supports the execution and growth of retail media programs for CPG clients. This role is for an early-career professional to build expertise in retail media, client success, and data-driven marketing, working across campaign lifecycles with cross-functional teams.

Responsibilities

Support the day-to-day management and execution of retail media campaigns.
Coordinate campaign timelines, deliverables, and internal handoffs.
Partner with Client Success Managers and cross-functional teams to support campaign launches, optimizations, and reporting.
Monitor campaign progress and performance, escalating risks or issues.
Assist with client communications, status updates, meeting preparation, and follow-up.
Maintain accurate documentation of client priorities, campaign decisions, action items, and next steps.
Develop increasing ownership of client and campaign responsibilities.
Support the development of media recommendations aligned with client objectives.
Assist with audience, channel, and activation recommendations using insights.
Develop familiarity with retail media channels, platforms, audiences, and measurement approaches.
Support proposal development and RFP responses.
Research client categories, competitive activity, and retail media trends.
Partner with senior team members to translate client objectives into actionable media plans.
Monitor campaign performance and help identify trends, risks, and opportunities.
Support development of client-facing campaign reporting, Wrap decks, QBRs, and other performance materials.
Analyze campaign results across key metrics such as ROAS, sales impact, attribution, and incrementality.
Help translate campaign data into clear insights and recommendations.
Partner with Analytics and Media teams to ensure reporting is accurate and timely.
Build the ability to connect campaign results to broader client business objectives.
Build strong working relationships with client contacts and agency partners.
Participate in client meetings and contribute to campaign updates, reporting, and planning.
Respond to client questions and requests in partnership with the broader Client Success team.
Develop an understanding of client business objectives, priorities, and challenges.
Proactively identify questions, needs, or potential opportunities and bring them to the appropriate team member.
Build toward greater ownership of client relationships.
Develop an understanding of how Client Success contributes to client retention, expansion, and revenue growth.
Help identify signals that may indicate additional client needs or media opportunities.
Surface potential upsell, cross-sell, or expansion opportunities.
Support renewal and expansion conversations through strong execution, reporting, and performance storytelling.
Build knowledge of Inmar's broader capabilities.
Coordinate across teams to keep campaigns and client deliverables moving forward.
Communicate timelines, dependencies, and potential risks.
Support effective handoffs between teams.
Help ensure client expectations are understood and aligned internally.
Contribute to process improvements that increase efficiency and improve the client experience.

Requirements

2+ years of professional experience in retail media, digital media, advertising, shopper marketing, customer success, account management, client services, marketing, or a related field.
Foundational understanding of digital advertising and/or retail media.
Strong organizational and project management skills with the ability to manage multiple priorities.
Strong written and verbal communication skills.
Comfort working with data and performance metrics.
Ability to interpret information and communicate key takeaways clearly.
Strong attention to detail and commitment to high-quality execution.
Ability to collaborate effectively across teams.
Curiosity and willingness to learn new platforms, technologies, and media concepts.
Ability to operate effectively in a fast-paced, evolving environment.
Must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.

Skills

Retail media
Digital advertising
Shopper marketing
Account management
Client success
Data-driven marketing
Project management
Communication
Data analysis
Performance metrics
Client relationship management
Retail media ecosystems
Retail media platforms
Campaign performance metrics
Client presentations
Performance reports
Programmatic media
Social media
Influencer marketing
Omnichannel media

Location

Remote

Work Type

Full-time

Experience Level

Associate
Early-career

Salary/Compensations

56,588.63 - 94,314.38 USD Annual

Benefits

Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
Flexible time off
11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs

About the Company

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career.
Inmar Intelligence is seeking an Associate, Client Success Manager – Retail Media to support the execution and growth of retail media programs across our Consumer Packaged Goods (CPG) client portfolio.

Equal Opportunity

We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.