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About the Role

Oversees the Safe Options Support (SOS) contract serving the LOCATION, utilizing Critical Time Intervention (CTI), Harm Reduction, Recovery Orientation, Motivational Interviewing, and Peer Support to help clients transition from homelessness to housing. Manages daily outreach activities, supervises staff, and partners with various internal and external stakeholders.

Responsibilities

• Manage daily program components for Safe Options Support (SOS) team in [LOCATION] including outreach and housing placement activities.
• Utilize outreach and engagement strategies to identify areas where individuals are staying on the street and provide services.
• Supervise Clinical Coordinators and Community Health Specialist.
• Provide regular, structured supervision meetings.
• Ensure high quality service delivery by supporting best practice interventions with street homeless populations.
• Provide crisis intervention, including 958 removals and risk assessments.
• Promote effective strategies for outreach, case management, and placement of clients following Housing First, Harm Reduction, Critical Time Intervention (CTI), Motivational Interviewing and trauma-informed care models of practice.
• Provide support and guidance to front line staff in managing difficult situations and de-escalating conflict.
• Provide guidance for incident management, crisis interventions, risk assessments, and ensure all documentation is submitted in a timely manner.
• Respond and engage with external partners, including service partners, government representatives, community stakeholders, hospital personnel, and other agencies.
• Perform other duties as assigned.

Requirements

• NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment.
• Minimum 2 years of supervisory experience.
• Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems.
• Ability to access and negotiate the full range of services for recipients.
• Experience with crisis intervention, including, risk assessments and incident management.
• Ability to work successfully with a wide range of internal and external stakeholders.
• Demonstrated success in working in a fast-paced environment with multiple priorities.
• Ability to delegate and motivate staff to achieve deliverables.
• Ability to communicate (verbally and written) with diverse populations and stakeholders.
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams.
• Familiarity with Access-based databases and the ability to learn new programs are required.
• Valid NY, NJ, CT, or PA driver’s license with a good driving record is preferred.
• Bilingual Spanish/English preferred.

Skills

• Critical Time Intervention (CTI)
• Harm Reduction
• Recovery Orientation
• Motivational Interviewing
• Peer Support
• Housing First
• Trauma-informed care
• Crisis intervention
• Risk assessments
• Incident management
• Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Access-based databases

Location

• [LOCATION]

Work Type

• Full-time
• Onsite

Experience Level

• Supervisory experience

Education Level

• NYS Licensed Masters Social Worker (LMSW)

About the Company

• Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut.
• Supportive housing is a proven and cost-effective solution to chronic homelessness.
• Breaking Ground's programs and services help people experiencing street homelessness to come indoors.
• Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Equal Opportunity

• EOE/M/F/Vet/Disabled