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About the Role
Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for the assigned geography and establish relationships with customers to drive demand for Sunosi (solriamfetol) in approved patients. This role is field-based and requires gaining access to customers in a clinic or hospital setting while also maximizing engagement through digital channels. The Field SAM will be responsible for product performance at a territory level, serve as a disease category expert and product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders and future trends.
Responsibilities
- Proficiency in both virtual and live customer engagements.
- Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals.
- Promote Sunosi within approved labeling in a comprehensive, fair, and ethical manner consistent with industry and corporate guidelines.
- Develop strong customer relationships by understanding customer needs.
- Serve as a resource/consultant to customers and staff regarding payer policies and processes.
- Maximize use of marketing resources to maintain and develop customer relationships.
- Communicate territory activity accurately and timely.
- Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
- Successfully complete all training classes.
- Complete administrative duties accurately and timely.
- Manage efforts within assigned promotional budget.
- Effectively collaborate across all corporate functions.
- Attend medical congresses and society meetings as needed.
- Ensure timely access for patients through patient services and savings programs.
Requirements
- Bachelor’s degree from an accredited college or university.
- Minimum of 5 years of field customer experience and/or account management.
- Demonstrated experience delivering outstanding results.
- Minimum of 3 years Healthcare Professional experience with relevant CNS/Psychiatry experience.
- Previous pharmaceutical, biotech, or medical marketing/sales experience with at least five years in specialty sales preferred.
- CNS/Psychiatry experience preferred, but not required.
- Launch experience strongly preferred.
- Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals.
- Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
- Comfortability with uncertainty and high expectations.
- Patient support services experience a plus.
- Strong digital marketing aptitude.
- Strong interpersonal, presentation, and communication skills.
- Frequent driving, including extended periods of time behind the wheel.
- Prolonged sitting and standing as part of daily job functions.
- Ability to lift and carry up to 30lbs regularly.
- Overhead reaching required to close and secure liftgates or similar equipment.
Skills
- Digital marketing aptitude
- Interpersonal skills
- Presentation skills
- Communication skills
Location
- Field-based
Work Type
- Full-time
Experience Level
- 5+ years of field customer experience and/or account management
- 3+ years Healthcare Professional experience with relevant CNS/Psychiatry experience
- 5+ years in specialty sales preferred
Education Level
- Bachelor's degree
Salary/Compensations
- $110,000 - $150,000
Benefits
- Annual bonus
- Significant equity
- Generous benefits package
About the Company
- Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions.
- We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes.
- Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States.
- Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish.
- For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.
Equal Opportunity
- Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
- We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.