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About the Role
Oversee daily custodial operations in a Class A commercial facility, ensuring high standards of cleanliness, appearance, safety, and customer service. Lead and develop a janitorial team, coordinate staffing, inspections, training, and quality assurance to exceed client expectations.
Responsibilities
- Supervise, schedule, and direct the daily activities of janitorial staff across assigned buildings or areas.
- Ensure all cleaning tasks are completed according to established schedules, scope of work, and Class A facility standards.
- Conduct routine quality inspections and promptly address deficiencies.
- Train, coach, mentor, and evaluate employees on proper cleaning techniques, equipment operation, safety procedures, and company policies.
- Assign work responsibilities and adjust staffing based on operational needs, occupancy, and special events.
- Monitor employee attendance, productivity, and performance while maintaining accurate documentation.
- Ensure compliance with OSHA regulations, SDS requirements, infection prevention protocols, and all workplace safety policies.
- Respond professionally to client requests, service tickets, and emergency cleaning situations.
- Monitor inventory levels of cleaning chemicals, consumables, equipment, and supplies; submit replenishment requests as needed.
- Inspect and maintain janitorial equipment to ensure safe and efficient operation.
- Assist with incident reporting, workplace injuries, and corrective actions in accordance with company policies.
- Prepare daily reports, inspection logs, payroll approvals, and operational documentation.
- Maintain professional communication with property management, facility leadership, and internal management teams.
- Participate in after-hours projects, emergency response, and special cleaning assignments when required.
- Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
Requirements
- Minimum 3–5 years of janitorial or facilities maintenance experience.
- Minimum 2 years of supervisory or leadership experience.
- Experience working in Class A commercial office buildings, corporate campuses, healthcare, higher education, or similar environments preferred.
- Knowledge of commercial cleaning methods, chemicals, equipment, and industry best practices.
- Strong leadership, organizational, and time management skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proficient with Microsoft Office (Outlook, Word, Excel), MacOS and mobile work order systems.
- Ability to communicate effectively with employees, management, and clients.
- Bilingual (English/Spanish) preferred but not required.
- Must obtain an ABM drivers permit per the ABM Drivers Safety MVR registration program to operate a vehicle at the customer’s site.
- Employees who operate company vehicles must consistently meet the requirements of the Facility Vehicle Safety Program.
Skills
- Leadership
- Organization
- Time management
- Prioritization
- Communication
- Microsoft Office (Outlook, Word, Excel)
- MacOS
- Mobile work order systems
Experience Level
- 3-5 years janitorial or facilities maintenance experience
- 2 years supervisory or leadership experience
Salary/Compensations
- $20 - $22 per hour
Benefits
- Comprehensive benefits package
About the Company
- ABM is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions.
- Over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient.
- Serves commercial real estate, aviation, education, mission critical, and manufacturing and distribution sectors.
- Over $8 billion in annual revenue with a blue-chip client base.
- Delivers innovative technologies and sustainable solutions.
- Committed to creating smarter, more connected spaces and investing in the future.
- ABM: Driving possibility, together.
Equal Opportunity
- ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.
- ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.
- ABM participates in the U.S. Department of Homeland Security E-Verify program.
- ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.