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About the Role
This role is responsible for guiding clients toward employment and education goals, managing caseloads, and maintaining accurate documentation within a fast-paced, team-based environment.
Responsibilities
- Manage an active caseload.
- Maintain accurate documentation.
- Enter data into case management or database systems.
- Work effectively in a fast-paced, team-based environment.
- Collaborate with internal staff and external partners.
- Perform other duties as assigned.
Requirements
- High School Diploma or GED required.
- College coursework or degree in a related field preferred, or equivalent relevant experience.
- Minimum of 2-3 years of experience in workforce development, social services, case management, human resources, education, counseling, or a related field.
- Experience working with diverse populations, including individuals facing employment or socioeconomic barriers.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint).
- Ability to accurately enter data, track outcomes, and generate reports.
- Bilingual in Spanish, Kreyol, Russian or Mandarin preferred.
- Strong coaching, communication, and interpersonal skills.
- Ability to motivate clients toward employment and education goals.
Skills
- Microsoft Office applications (Excel, Word, Outlook, and PowerPoint)
- Data entry
- Outcome tracking
- Report generation
- Coaching
- Communication
- Interpersonal skills
- Case management
- Database systems
Location
- NY
Work Type
- Full-time
Experience Level
- 2-3 years of experience
Education Level
- High School Diploma or GED
- College coursework or degree in a related field preferred
Salary/Compensations
- USD 23.08 - USD 24.04 - hourly
Benefits
- Competitive wages for high performance
- 11 Paid Holidays
- PTO
- Tuition reimbursement
- Guided Professional Development Plans
- Summer Fridays
- Weekly Wellness Sessions
- Medical/Vision/Dental
- Employer Paid Life Insurance
- Employer 401k Contributions
- Employee Referral Bonus
- Employee Assistance Programs
- Company Picnics
- Volunteer Experiences
- Access to Free Financial Counseling
About the Company
- Grant Associates is a national workforce development company passionate about raising the economic security for the people, businesses, and communities we serve.
- Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development.
- As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.
- Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.
- Innovation and a culture of continuous improvement are built into the fabric of our company.
- Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.
Equal Opportunity
- Grant Associates is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, reprisal, or any other characteristic protected by federal, state, or local law.