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About the Role
The Residential Manager will oversee and maintain the successful operation of the Individualized Residential Alternative serving Individuals with Developmental Disabilities. This role requires professionalism, forward-thinking, and acting as a positive role model.
Responsibilities
- Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns.
- Be available on-call 24/7 for emergent needs, triage, and support, with a flexible schedule and availability to deploy to the site as needed.
- Handle crisis situations effectively, deploy resources, and communicate with required parties.
- Provide training, direction, and supervision to Direct Support Professionals and the Assistant Manager.
- Maintain meticulous records for attendance, compliance, and outcomes.
- Ensure own training compliance.
- Coordinate all services for Individuals, including linkages to day treatment, medical, psychiatric, and financial services, considering Individual choice.
- Ensure the program is prepared for External DQI Audits and conduct regular self-audits.
- Oversee and implement agency medication protocols, ensuring adherence to OPWDD Medication protocols.
- Conduct mandatory staff meetings at least once per month with a prepared agenda and maintain minutes and sign-in sheets.
- Attend monthly Managers’ meetings prepared to present program updates.
- Develop specific Residential Habilitation Plans and conduct reviews every six months with necessary parties.
- Coordinate the implementation of Residential Habilitation Goals, including staff assignments, data collection, progress notes, and billing requirements.
- Collaborate with the clinical department to complete/oversee behavioral tracking mechanisms and ensure Behavior Plans are implemented.
- Maintain records and submit according to program due dates.
- Utilize Precision Care for all documentation, create monthly summaries, and address areas of concern with team members.
- Manage staff schedules, required trainings, and the staff onboarding process.
- Participate in the interview process, document applicant tracking forms, and forward to HR.
- Assist in actively recruiting new team members as necessary.
- Approve timesheets via PayCom every Sunday.
- Participate in the admission/discharge process, including trial visits and 30-day discharge follow-up reports.
- Represent the agency to other service providers and community groups.
- Oversee cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating dietary needs.
- Review weekly menus and submit weekly food ledgers/receipts and monthly recreational receipts, van logs/receipts.
- Maintain documentation of annual/bi-annual medical appointments.
- Accompany residents on medical appointments utilizing agency vehicle.
- Commit to professional development.
- Exercise sound judgment.
- Manage a multitude of emails via Microsoft Outlook.
- Perform other duties via Microsoft Suites (Excel, Word, Teams).
- Effectively manage time, organize workspace, and demonstrate proactive planning/prioritization.
- Ensure organization of monthly recreation activities to promote independence, wellness, and community integration.
- Establish and maintain professional, interpersonal relationships.
- Develop constructive and cooperative working relationships.
- Handle complaints, settle disputes, resolve grievances, and offer mediation.
Requirements
- A H.S. Diploma (Bachelor’s degree Preferred).
- At least three (3) years’ experience working with the Developmentally Disabled population.
- Graduate from an accredited college or university with a degree in the field of human services preferred.
- Occasional lifting of 50 lbs.
Skills
- Problem-solving
- Multi-tasking
- Research
- Crisis management
- Effective communication
- Training
- Supervision
- Record keeping
- Medication administration protocols
- Agenda preparation
- Data collection
- Billing
- Behavioral tracking
- Time management
- Organization
- Proactive planning
- Prioritization
- Interpersonal relationship building
- Conflict resolution
- Mediation
Location
- Northville Site 1 - Riverhead, NY 11901
Work Type
- Residential environment
- Occasional work outside
- On-call 24/7
Experience Level
- 3+ years experience working with the Developmentally Disabled population
Education Level
- High School Diploma
- Bachelor's degree preferred
- Degree in human services preferred
Salary/Compensations
- $66,300.00 - $66,300.00 per year
About the Company
- IRA Residential Alternative serving Individuals with Developmental Disabilities.