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About the Role
The Sales Operations Analyst will support the EMEA Enterprise and Data Center commercial organization by maintaining accurate sales data, preparing standard reports and dashboards, supporting pipeline and forecast processes, administering sales operations tools, and assisting with sales incentive program (SIP) activities. This role is focused on reliable execution, data quality, reporting support, process coordination, and practical analysis that helps sales teams and managers make timely business decisions.
Responsibilities
- Prepare and maintain recurring sales reports, dashboards, and performance summaries.
- Support pipeline and forecast processes by collecting inputs, validating data, and highlighting gaps.
- Improve CRM data quality by monitoring Salesforce entries and identifying incomplete or inconsistent information.
- Support sales effectiveness by identifying process issues, reporting pain points, and opportunities to reduce non-selling administrative effort.
- Translate sales data into clear summaries, charts, and presentations.
- Support administration of the sales incentive program (SIP), including data preparation, performance tracking, and report distribution.
- Assist with sales compensation and incentive-related reporting.
- Support adoption of sales tools and processes by preparing user guidance and maintaining training materials.
- Document process steps, maintain sales operations reference materials, and support continuous improvement activities.
- Partner with Commercial, Finance, Marketing, Customer Operations, HR, and IT colleagues to support consistent reporting and data accuracy.
Requirements
- Degree in business, economics, analytics, information systems, or a comparable field, or equivalent professional experience.
- Early career experience in sales operations, commercial operations, finance, business analytics, customer operations, or a related business support function.
- Good working knowledge of Microsoft Excel and PowerPoint.
- Experience with CRM systems, preferably Salesforce, or willingness and ability to quickly learn sales operations tools and processes.
- Strong attention to detail, comfort working with data, and ability to follow defined processes accurately and consistently.
- Ability to communicate clearly in written and spoken English and work effectively with colleagues across countries and functions.
Skills
- Sales incentive reporting
- Quota reporting
- Attainment reporting
- Commission reporting
- Sales compensation reporting
- Salesforce
- Power BI
- SAP
- SharePoint
- B2B sales processes
- Pipeline management
- Forecasting
- Customer segmentation
- Commercial planning
- Process improvement
- Automation
- Standard work
- Simplification of recurring business activities
- Analytical
- Detail-oriented
- Organized
- Dependable
- Curious
- Proactive
- Collaborative
- Service-minded
- Able to work independently
Location
- Berlin, Germany
Work Type
- Limited travel may be required for team meetings, training, or regional business reviews.
Experience Level
- Early career
Education Level
- Degree in business, economics, analytics, information systems, or a comparable field, or equivalent professional experience.
Benefits
- Company-wide bonuses
- Long-term incentive programs
- Company-funded retirement plan
- Paid leave
- Employee Assistance Program (EAP)
- Recognition program
About the Company
- Corning is one of the world’s leading innovators in glass, ceramic, and materials science.
- Our technologies push the boundaries of what’s possible.
- Our Optical Communications segment has evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.
- This segment is classified into two main product groupings – carrier network and enterprise network.
Equal Opportunity
- Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws.
- Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment.
- To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.