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Don't guess if your resume is good enough.
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About the Role
The Inforce Service Administrator role offers a variety of responsibilities in a fun environment, seeking someone who excels in customer service. This role provides an opportunity to build strong relationships with customers (Life Insurance Advisors) and carriers (Life Insurance Companies) through seamless customer service and support.
Responsibilities
- Liaise between policyholder, advisors and insurance carriers
- Handle a variety of service inquiries throughout the lifecycle of a life insurance policy
- Maintain an understanding of the different Insurance Carriers’ inforce-related processes
- Exercise sound judgement when providing administrative support and guidance
Requirements
- A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently
- Clear written and oral communication skills
- Ability to identify and analyze problems and provide optimal solutions
- Previous life insurance industry experience
- Practical experience with MS Office Suite and online meeting platforms
- 1-2 years of relevant experience
Work Type
- hybrid
Experience Level
- 1-2 years
Salary/Compensations
- $45,000 to $50,000
Benefits
- Competitive Compensation with incentives and bonuses
- Flexible work arrangements and generous time off
- Company-matched RRSPs
- Sponsored training and development programs
- Tuition reimbursement opportunities
- Coverage for professional license fees and membership dues
- Discounts on events, travel, accommodations, and personal home & auto insurance
- Extended health benefits
- Disability insurance
- Paid-time-off benefits
- Eligible bonuses
- Commissions for some positions
About the Company
- Hub Financial, a division of HUB International, is one of Canada’s largest independent Managing General Agencies (MGA), specializing in life insurance, investments, and wealth management.
- We provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed.
- Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support.
- Headquartered in Chicago, Illinois, Hub International Limited is a leading full-service global insurance broker and financial services firm.
- We provide risk management, insurance, employee benefits, retirement and wealth management products and services.
- With more than 19,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy.
- We’re not just an insurance broker, we’re a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.
Equal Opportunity
- At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives.
- We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work.
- By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.
- HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience.