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About the Role
As a Seasonal Store Advisor, you’ll make MEC a great place to visit by providing exceptional member service, matching people with gear, and sharing your real-world product experience. You’ll also contribute to visual merchandising, support other staff, and have opportunities for growth and learning. This role is ideal for individuals passionate about the outdoors, learning about gear, and connecting with people.
Responsibilities
- Chat with members about products and connect them with what they’re looking for.
- Ask open-ended questions to understand members’ needs.
- Share product knowledge and industry-leading advice on gear, including personal recommendations.
- Maintain store appearance and assist with inventory organization.
- Promote MEC events and services.
- Engage in continuous learning about new products, technology, and sustainability.
- Support the company mission to help more people in Canada get active outside.
Requirements
- Ability to work with a diverse, inclusive, hands-on, collaborative team.
- Passion for the outdoors.
- Desire to connect people with quality products to encourage active outdoor lives.
- Proactive and eager to learn new things.
- Possess personal integrity, awareness, customer focus, initiative, and teamwork skills.
- Maintain a good-natured, outgoing, and welcoming demeanor.
- Genuinely enjoy helping people.
- Customer service oriented mindset.
- Willingness to go the extra mile for an excellent member experience.
- Ability to lift 50 lb. and walk 10,000 steps per day.
- Previous retail or customer service experience is a plus.
- Curiosity about gear and willingness to learn.
- Fully open availability to work Saturdays or Sundays.
- Availability to work a variety of shifts between Monday and Friday, 7:00 am and 9:00 pm is a bonus.
Skills
- Product knowledge in camping, cycling, packs, or other outdoor activities (asset).
- Personal integrity.
- Awareness.
- Customer focus.
- Initiative.
- Teamwork.
- Ability to develop self and others.
- Communication skills.
- Interpersonal skills.
Location
- In-store
Work Type
- Seasonal
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $18.62 per hour
Benefits
- Competitive hourly rate with a clear pay increase program.
- Discounts on outdoor gear.
- Opportunities to join outdoor excursions with MEC staffers.
- Equipment Demonstration Program (EDP) - gear rental program.
- Training and product knowledge development.
About the Company
- MEC is a hub for the outdoor community and a leader in sustainability.
- MEC offers a place where employees can be themselves.
- Members visit MEC for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports, and travel.