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About the Role
Vilebrequin is seeking a passionate and people-focused Assistant Store Manager to support the Store Manager in sales generation, store operations, and HR functions to ensure maximum profitability and compliance. This role involves leading the store, developing staff, and providing superior customer service to drive sales.
Responsibilities
- Demonstrate strong business acumen by leveraging KPIs to develop and support business driving strategies.
- Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
- Strive to achieve store sales goals.
- Maintain adequate sales floor supervision.
- Monitor adherence to all corporate customer service policies.
- Consistently achieve personal and store sales goals; serve clients according to Vilebrequin's selling ceremony.
- Incorporate the WE SELL SUN selling ceremony in every sale.
- Deliver luxury clienteling to provide the best customer experience, in-store and digitally.
- Study and communicate collection details while assisting clients.
- Ensure the customer wish list is always current with customers being notified when product arrives.
- Exceed individual Key Performance Indicator (KPI) targets.
- Demonstrate effective communication with customers, coworkers, and managers.
- Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
- Lead by example and positively influence others.
- Support the Store Manager's efforts to recruit, train, and develop the team.
- Enforce all store policies and procedures.
- Monitor compliance with company dress code.
- Monitor schedule adherence and punctuality.
- Utilize company performance tools to evaluate associates and provide constant feedback.
- Perform opening and closing procedures.
- Maintain company's merchandising standards.
- Maintain standards of cleanliness and organization.
- Enforce company's loss prevention procedures.
- Support store operations including processing deliveries and transfers, merchandising goods, and maintaining visual standards.
- Execute correct POS processes including proper cash handling and opening/closing registers.
- Adhere to all operational policies and procedures.
- Adhere to procedures for receiving stock and shipments.
- Assist in the inventory and maintenance of inventory records.
- Monitor supply levels and submit store supply requests.
- Safeguard company property, including key holding.
- Responsible for opening and closing the store.
Requirements
- High School Diploma/Equivalency Required
- 1-2 years of store leadership experience, preferably with luxury brands
- 3+ years of experience in sales
- Knowledge of retail management best practices
- Track record of achieving results
- History of building, leading, motivating, and coaching teams
- Proven ability to understand and drive store profitability through service
- Passion for luxury product with an appreciation for design
- Entrepreneurial spirit
- Solution-oriented
- A professional, welcoming character and presentation
- Ability to generate customer delight
- Client-oriented with an excellent sense of service quality
- Excellent communication skills
- Strong attention to detail
- Team-oriented; "win-together" mentality
- Ability to work autonomously
- Strong problem-solving skills
- Displays strong organizational skills and follow-through
- Technologically savvy
- Ability to work a flexible schedule based on business needs, including mornings/evenings, weekends, and holidays
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required-frequently
- Climbing ladders -- occasionally
- Routine standing for duration of shift (up to 8 hours)
Skills
- Business acumen
- Sales generation
- Operations management
- HR functions
- Customer service
- Team leadership
- Mentoring
- Motivation
- Sales strategy
- Product knowledge
- Clienteling
- Communication
- Merchandising
- Loss prevention
- POS systems
- Cash handling
- Inventory management
- Organizational skills
- Problem-solving
- Technological proficiency
Location
- Onsite
Work Type
- Onsite
- Full-time
Experience Level
- 1-2 years of store leadership experience
- 3+ years of sales experience
Education Level
- High School Diploma/Equivalency Required
Benefits
- Generous employee discount
- Medical, Dental, and Vision insurance
- Paid vacations (16 days a year) and holidays
- A 401k plan with an employer contribution
- Weekly Sales Bonus Structure
- Tax-free commuter benefits
- Employee referral program
About the Company
- Vilebrequin is a company where every day feels like a holiday.