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About the Role
Hotel Equities is seeking a Sales Manager for the Hotel Fusion in San Francisco, CA. This role focuses on meeting and exceeding revenue goals by developing new accounts and growing existing hotel accounts through a profitable and win-win selling approach, ensuring guests feel confident in their choice to stay with us.
Responsibilities
- Achieve a minimum of 90% of productivity goals and 100% of activity goals.
- Target high revenue potential sales calls for a successful direct sales program.
- Maximize current hotel key accounts by identifying and capturing those offering revenue growth.
- Develop new business by soliciting competitor's accounts through networking and research.
- Acquire referrals from existing accounts and follow up on all leads within 48 hours.
- Plan and implement an ongoing Targeted Account Development "hit list" to create new revenue and acquire valuable hotel contacts and contracts.
- Prospect for new business through telemarketing, individual creativity, and innovation.
- Utilize yield management techniques by profitably negotiating room rates and function space commitments.
- Maintain a well-documented, accurate, and organized file management system for client and employer service.
- Develop strong customer relationships through frequent communication and professional interaction.
- Develop customer profiles and maintain an effective trace system to meet client needs.
- Promptly follow up on all customer needs and inquiries efficiently.
- Conduct research, surveys, and studies to capitalize on hotel strengths and competitor weaknesses.
- Dedicate a minimum of 90% of work time to revenue-producing direct sales efforts.
- Control expenses while traveling on the property's behalf.
- Represent the hotel and Company with integrity and professionalism.
- Exhibit a positive and involved team attitude with all hotel departments.
- Maintain open communication with all co-workers for optimal hotel performance.
- Display a neat, clean, and business-like appearance at all times.
Requirements
- High School diploma/secondary qualification or equivalent.
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
- Must have dexterity/mobility to meet clients on and off premises, tour property, attend functions, climb stairs, use door keys, and operate basic office equipment.
- Vision to read fine print and computer screens, see colors, and observe rooms in poorly lit conditions.
- Ability to understand and follow verbal/written instructions.
- Ability to work on more than one task at a time.
- Ability to develop strong internal and customer relationships.
- Ability to set and manage priorities and plan activities in advance.
- Ability to solve problems and make sound business decisions.
- Ability to respond to coaching, feedback, and training.
- Strong and effective sales skills.
- Passionate about people and service.
- Strong communication skills are essential.
- Reading and writing abilities are used often.
- Basic math skills are used frequently.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Ability to work a flexible schedule including nights, weekends and/or holidays.
- Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.
Skills
- Sales
- Account Management
- New Account Development
- Yield Management
- Customer Relationship Management
- Communication
- Problem-Solving
- Negotiation
Location
- San Francisco, CA
Work Type
- Full-time
Experience Level
- Sales Manager
Education Level
- High School Diploma
Salary/Compensations
- $90,000 to $95,000 plus bonus potential of up to 20%
Benefits
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
About the Company
- Hotel Equities is a multi-award-winning hotel development and hospitality management company.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.