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About the Role

Seeking a senior Business Analyst / QA Lead with experience in requirements analysis, system integrations, interoperability, API testing, and quality assurance. The ideal candidate will bridge business, technology, and testing teams to ensure successful delivery of highly integrated solutions across applications, APIs, and data exchange platforms.

Responsibilities

Gather, analyze, and document business, functional, and non-functional requirements.
Lead requirements workshops and collaborate with business and technical stakeholders.
Define source-to-target mappings, data mappings, transformation rules, and integration requirements.
Develop business process flows, use cases, user stories, and functional specifications.
Validate interoperability requirements between applications, platforms, vendors, and third-party systems.
Create and execute test strategies, test plans, test cases, and test scenarios.
Lead functional, integration, system, regression, and UAT testing activities.
Perform API testing using tools such as Postman, Swagger, and REST/SOAP services.
Validate flat file interfaces, batch processing, file transformations, and end-to-end data flows.
Conduct data reconciliation, data validation, and defect management activities.
Ensure full requirements traceability from business requirements through testing and production deployment.
Collaborate with development, integration, and infrastructure teams to resolve issues and ensure quality deliverables.

Requirements

10+ years of experience as a Business Analyst and/or QA Lead.
5+ years experience with enterprise application integrations and interoperability frameworks.
5+ years of hands-on experience with API testing (REST, SOAP, JSON, XML).
5+ years experience working with flat file interfaces, EDI, CSV, XML, and data exchange processes.
5+ years of experience data mapping, source-to-target mapping, and data validation.
5+ years experience in integration testing and end-to-end testing across multiple systems.
5+ years experience with Agile/Scrum methodologies and tools such as Jira and Azure DevOps.

Skills

Healthcare, insurance, financial services, or contact center integration experience.
Strong analytical, documentation, communication, and stakeholder management skills.
SQL and database validation experience.
Experience testing integrations involving cloud platforms (AWS/Azure), middleware, or APIs.
Certifications such as CBAP, CCBA, ISTQB, or Scrum certifications are preferred.

Location

Remote Canada

Work Type

Remote

Experience Level

10+ years of experience as a Business Analyst and/or QA Lead
5+ years experience with enterprise application integrations and interoperability frameworks
5+ years of hands-on experience with API testing (REST, SOAP, JSON, XML)
5+ years experience working with flat file interfaces, EDI, CSV, XML, and data exchange processes
5+ years of experience data mapping, source-to-target mapping, and data validation
5+ years experience in integration testing and end-to-end testing across multiple systems
5+ years experience with Agile/Scrum methodologies and tools such as Jira and Azure DevOps

Salary/Compensations

$105,094 to $186,500

Benefits

Customizable health and dental coverage with telemedicine
Wellness credits
Gym discounts
Income protection through life, disability, and optional insurance plans
24/7 Employee Assistance Program
Retirement savings
Remote work allowance for eligible employees
Various discounts and travel insurance

About the Company

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 50 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites.
This ensures we can provide timely and effective support tailored to each client’s needs.
While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.
For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.
At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

Equal Opportunity

NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For our EEO Policy Statement, please click here.
If you'd like more information on your EEO rights under the law, please click here.
For Pay Transparency information, please click here.