Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Community Worker, FT role.
Rezi rewrites your resume against Dixon Hall's job description. Free.
Tailor your resume to this Community Worker, FT role.
Rezi rewrites your resume against Dixon Hall's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Community Worker, FT posting at Dixon Hall — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Community Worker, FT posting at Dixon Hall — free, in seconds.
About the Role
Reporting to the Site Supervisors, the Community Worker works proactively and responsively with 65 Dundas St E tenants and the staff team to ensure the ongoing operational success of the supportive housing program and to provide support to tenants to maintain their housing and improve their quality of life.
Responsibilities
- Support the health and safety of the 65 Dundas Community by adhering to Housing rules and regulations.
- Maintain a presence at the front desk and monitor community activities.
- Work closely with all members of the team to assure community safety.
- Support programming in the building.
- Support with daily tenant needs and respond to day-to-day support needs on site.
- Adhere to building rules and remind tenants and their guests of their responsibilities.
- Foster good communication and a strong customer service approach.
- Keep Management apprised of concerns and/or challenges.
- Build rapport, provide support, and advocate for diverse clients, including those actively using substances and living with significant health challenges.
- Develop and maintain positive working relationships with local community agencies.
- Participate in case conferences with tenants as needed.
- Perform administrative support duties such as answering calls, collating intake packages, taking referrals, and providing program information.
- Provide supportive and lifestyle counselling and crisis management when indicated.
- Arrange and maintain regular times for home visits with tenants.
- Accompany tenants to appointments where necessary.
- Advocate on behalf of tenants.
- Inform tenants of their rights and responsibilities.
- Ensure monitoring and data collection of community programs.
- Maintain up-to-date case notes, progress reports, and tenant files.
Requirements
- Relevant work experience in Housing Support Work, Shelter Work, and/or Harm Reduction/Mental Health Support.
- Degree or diploma in social services or equivalent experience.
- Two years of related experience in supportive housing, crisis support, substance use issues, mental health, harm reduction, and crisis intervention/counseling.
- Knowledge of current social issues related to homelessness, mental illness, substance use, and harm reduction.
- Demonstrated knowledge of community resources, including applicable harm reduction resources.
- Demonstrated ability to apply harm reduction principles and strategies.
- Comfortable observing people injecting drugs.
- Excellent advocacy skills and application of therapeutic strategies.
- Strong written and verbal English language communication skills.
- Demonstrate knowledge of community agencies and their relevant programs and services.
- Self-directed and independent; ability to work effectively as an inter-disciplinary team and in collaboration with other community professionals.
- Ability to exercise good judgment, flexibility, creativity, and sensitivity to changing client situations and needs.
- Intermediate level of computer literacy utilizing MS Office applications.
- Must be qualified to work in Canada legally.
- Able to provide a Vulnerable Sector Screening check with a 'Clear' or satisfactory result.
- Must be qualified to work in Canada.
Skills
- Harm Reduction/Mental Health Support
- Supportive housing
- Crisis support
- Substance use issues
- Mental health
- Harm reduction
- Crisis intervention
- Counseling skills
- Community resources
- Advocacy skills
- Therapeutic strategies
- Written and verbal English communication
- Community agencies knowledge
- Teamwork
- Collaboration
- Judgment
- Flexibility
- Creativity
- Sensitivity
- MS Office applications
- Emergency First Aid & CPR certification (asset)
- Crisis Prevention and Intervention training/certification (asset)
- Knowledge of the Residential Tenancies Act (asset)
- Other languages (asset)
Location
- 65 Dundas St E
Work Type
- Full-time
- Permanent
- Weekdays, 7:30 AM to 3:30 PM
Experience Level
- Two years (2) related experience
Education Level
- Degree or diploma in social services or equivalent experience
Salary/Compensations
- $26.51 per hour
About the Company
- Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies.
- Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency.
- Final hiring decisions are made by the Human Resources team.
Equal Opportunity
- If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.
- To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences.
- Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.